We were talking about focus in leadership and coaching and my colleague, Pav, looked at me intently and said, quite simply, ‘Keep your eye on the squirrel!’ It did make me laugh. It’s a fun, colourful image that cautions us to stay focused, to avoid getting side-tracked, to beware of – like Alice in Wonderland – falling down proverbial rabbit holes (if you can forgive the mixed metaphor). Or to quote guru Stephen Covey: ‘The main thing is to keep the main thing the main thing.’
I can see the sense in this. If we work to achieve a vision, to fulfil a strategy, it can enable us to be effective and efficient, to prioritise and reach goals. It can also help us to avoid dissipating energy, wasting resources. It’s a reason why, when coaching, I will ask clients questions such as, ‘What are we here to do?’, ‘What are you hoping for?’, ‘What is possible if we do this well?’, ‘What would a great outcome look and feel like?’, ‘How will we know when you have reached it?’
The flip side is that we can become so focused, fixed, planned, organised, that we may miss all kinds of serendipitous adventures and emergent opportunities that arise. A friend, Rob, commented on this recently: ‘When we look back in life, many of our best relationships and experiences came as a result of things which, on the face of it, at the time, appeared to go horribly wrong.’ A question for leaders, coaches and clients could be: how to be well-focused – and yet open to the potential of each moment?
Finally, what appears to us to be 'the main thing', the most important thing, depends a lot on what we believe, our values, how we are feeling, our cultural paradigm and what frame of reference we adopt. A shift in language, perspective or circumstance can change the whole way in which we view and construe something or someone. A related challenge for leaders, coaches and clients may be, therefore: how to keep our eyes on the squirrel – without becoming blinded or fixated by it..?
I will facilitate a leadership meeting tomorrow. One of the questions I will pose is: ‘Who or what has inspired you most in 2016 – and why?’ We are, after all, approaching the end of this year and it can be valuable to pause in the midst of all the busy-ness of business as usual to reflect, notice, learn, thank and celebrate. At the same time, as we reflect on the why question, it will touch and reveal our underlying beliefs and values. It’s something about who and what matters most to us in life.
Our responses to the inspire dimension will also say something important about ourselves and the cultures we inhabit – although these often lay out of awareness, more implicit to us than explicit. Psychodynamic theory refers to this phenomenon as projection. It’s as if we sometimes notice qualities in others that we don’t see in ourselves. I may project these qualities outwards and see the image that I project…and yet I attribute what I see to you rather than to me – or to us.
That said, however, it can be and feel truly life-giving to gaze, even for a moment, at the amazing qualities of people and things that inspire us. To be inspired is to be impacted. Something shifts, something changes. It evokes and energises a dynamic within and between us. This is the influence of role models. It is something we do well to pay attention to as leaders, coaches, OD and trainers too. As one colleague put it: ‘We are always influencing – but not always in the way we hope!’
Without doubt, the person who has inspired me most this year is a young woman, a Filipina, who gives her life, day-by-day, selflessly and unselfconsciously to love and care for others. To meet, to see, to feel, the way she lives and engages with the people around her, especially the poor, has been nothing short of breath-taking for me. It has challenged and inspired me deeply to be a more loving and outward-focused person. So…who or what has inspired you most in 2016 – and why?
Ever had one of those situations where you have said or done something entirely innocently and the person or group’s response seems totally disconnected to what you said or did – or completely out of proportion to it? It can feel like you have stepped on a hidden landmine. It can take you by surprise and can leave you reeling from the impact. It can feel hurtful, confusing and disorientating. What is going on here? What can you do to make sense of it and to deal with it?
There are some really useful insights we can draw on from fields including psychodynamics, Gestalt, social psychology, social constructionism and systems thinking. They are all interested in human relationships, what happens when we interact with each other and why. I’m going to share a couple of insights here, briefly, because I think they can be very helpful for leaders, OD, coaches etc. In fact, anyone who encounters people, works with people, is keen to build good relationships.
Firstly, we experience everything and everyone we encounter through a psychological-cultural filter. The filter is, essentially everything and everyone we have experienced in the past, how we have felt about it and what sense we and others have made of it. This means that a person who, say, appears to overreact to you is encountering you through their own filter. The filter subconsciously influences their assumptions, perceptions etc. It may be about you…but it isn’t only about you.
Secondly, no encounter takes place in a vacuum. Even as you read this, you aren’t doing so in a bubble. The stuff that is going on around us, which includes things in our lives and work here and now as well as things we carry from the past and our anticipated futures, influences what we notice, what we value, what we prioritise, what we enjoy, how we cope etc. in any given moment. So, the ‘overreacting’ person? Acknowledge they have a backstory. Breathe, be open; ask, listen.
Moving from city to village was a big shift. All kinds of changes. On arrival, we took my 7 year old daughter to visit the local village school. Teachers took her around enthusiastically, explaining how the classes work, introducing her to other children, showing her the school equipment, facilities etc. On leaving, I asked her how she felt, what her impressions were. She replied, ‘Great!’ I asked her what she liked most – and she responded immediately, ‘The kids get to wear their own shoes!!’
This young girl came from a school that had a strict dress code. Black shoes were mandatory. The idea that she could choose what to wear at this new school completely transfixed and excited her. Nobody had mentioned shoes or uniform as we had taken the school tour yet this is what she noticed. In fact, it was as if she hadn’t seen or heard anything else. She noticed what she valued, what mattered most to her, and what stood out in stark contrast to what she was used to.
Gestalt psychology talks about this idea in terms of ‘figure’ and ‘ground’. ‘Figure’ is whatever stands out to us, whatever holds our attention, in the moment. ‘Ground’ is the backdrop that, in that same moment, lays largely out of awareness. It raises some very interesting and important questions such as, ‘What are we noticing – and why?’; ‘What are we aware of?’ and, conversely, ‘What are we not noticing?’; ‘What are we not aware of…e.g. that we may do well to pay attention to?’
What we notice – and what meaning we attribute to it – is influenced by our interests, values, cultures, preferences and concerns. We don’t simply see what is there, as if in some objective sense. We focus, filter and construe what we see so that different people see different things in the same situation, or the same person may see different things in the same situation at a different time. So, as leaders, coaches and OD – what is holding your attention? What are you not noticing?
It’s about waiting…anticipating…expecting…looking forward to the coming, the arrival of – Jesus.
It’s not just a re-enactment of an event that happened 2000+ years ago, a bit like how some people re-enact historical scenes from a civil war.
It’s about looking for…opening ourselves…seeking deeply…the presence of Jesus who
is with us…who approaches us even as we approach him.
Nick is a coach, trainer and OD consultant.