What do you see? What sense do you make of it? What does it mean? I met with a social worker friend in Germany last week. He shared this idea: Imagine sitting in a dark room. You take a torch, shine it across your hand and cast a shadow onto the wall in front of you. The shadow creates a shape that we recognise as a ‘snake’. Its overall shape resonates with previous images of snakes we have seen and, hence, we superimpose that meaning, that interpretation, onto it.
An interesting thing here is that the snake is not a snake or a hand, nor is it a light or a torch. In fact, the snake shares very few properties at all with the hand or the torch that created it. If we tried to infer a hand or a torch from the snake without previously being aware of the way in which hands can be formed to create snake-like shapes when used with a torch, it would be almost impossible. The snake is a consequence of a hand, a torch, an experience and an interpretation.
Now imagine working with a client or team member who describes the consequence of a situation at work. In doing so, they paint a picture of something, maybe someone, much like casting an image of a snake onto a wall. If we focus our attention on the image as if it holds its own intrinsic meaning, or if we assume its meaning to be the same as that of the personal and contextual conditions that created it, we could miss significant factors that carry their own separate meaning.
So, we can pose questions. What is the person seeing, as if projected onto a wall? What meaning are they superimposing onto it? What beliefs, values or assumptions are influencing their interpretations? If the client is the hand, what are they doing to shape the shadow they are seeing? What stance are they taking – or could they take? What contextual factors (e.g. organisational culture, team expectations) are creating the image, like a torch? Who or what is the light?