I woke on the floor by the front door with blood on my head. I had no idea how I had got there or how long I had been laying in that position. I tried to lift myself up, weakly, and saw pieces of wood all around me. I was puzzled and confused, disorientated. It turns out I had fallen unconscious and fallen through a wooden table. I half-crawled, half-staggered, to a different room and collapsed.
This experience taught me vividly how suddenly and dramatically our circumstances can change. In this case, I had a contracted a severe infection and was rushed into hospital in an ambulance. In other situations, it could be e.g. a sudden loss of a relationship or a job, a loss of someone or something important to us. It can come out of nowhere, leaving us lost, shocked and reeling.
There’s something about loss that can fundamentally challenge our sense of security and certainty, especially in wealthy nations where we cushion and insure ourselves against all kinds of pain and hardship. It can force us to face deep spiritual and existential questions that lay out of reach of simple ‘positive thinking’, e.g. who are we, why are we here, who and what really matters?
So a reflection and challenge for leaders, OD, coaches and trainers. How far do we face and address profound life questions in our work? How far do we allow ourselves to stay on the surface, the superficial, without going deeper? How far are we willing to travel with people, if they want to, into spiritual and existential places? How well do we handle it if people pose such questions to us?
It can be one of the most painful of human experiences, especially if compounded by rejection or betrayal. But why is loss so difficult, whether it be loss of a person, a relationship, a job, a home, our health? Thinking back, I remember vividly when I heard the news of Princess Diana’s death. I have never been a royalist and had no interest whatsoever in the UK royal family. Yet still, somehow, I felt an odd sense of grief, of bereavement, that made no rational sense to me at all.
Susie Orbach, a psychotherapist and writer who applies psychodynamic insights to social and political phenomena, explained this well. Although I had no relationship with Diana, she had nevertheless been part of the backdrop, the fabric, of my life so that when she died, it felt like something of that fabric had been lost, torn away. The subconscious effect of this was amplified and intensified by the social, cultural effects of experiencing that loss alongside others.
At another level, this feeling of loss also echoed deeply with previous losses in my life, e.g. when I moved home as a child, when I lost a precious relationship. These combined insights enabled me to understand that Diana’s death carried symbolic significance (some part of my life would never be the same again) and psychological resonance (echoes of previous experiences of loss). I’ve learned that these same dynamics are present when working with people, teams and organisations too.
So, if you’re a leader leading change, an OD practitioner facilitating groups through transition, a coach enabling a person to move deeper and move forward: look out for loss – sometimes masked as resistance, sometimes as denial, sometimes as loss of energy and hope. You can’t always know or predict what change may represent symbolically or trigger psychologically. Be present, be patient and be willing to persevere until the person, the group, is able to see and feel light again.
Nick is a coach, trainer and OD consultant.