‘Human life must be risked if it is to be won.’ (Jürgen Moltmann)
It’s natural to feel afraid, especially when the threat is real. Today, we are bombarded from all directions with messages to Stay Safe. It’s good, wise and rational advice in the face of a serious global pandemic. After all, our actions as individuals, communities and nations impact not only on ourselves, but also on the health and wellbeing of others too. Yet an imperative to Stay Safe, if that’s the only thing that matters, can turn us in on ourselves; cause us to retract and to retreat.
A physical lockdown can all too easily become a psychological, emotional, spiritual and relational lockdown too. It can become a fight-flight-freeze response, a defensive, self-protective barricade. It takes awareness, love, courage, faith and hope to break out, to break through and not to break down. I was humbled and inspired by this poor woman in the Philippines this morning. I pleaded with her to Stay Safe inside, but all she could think about were the vulnerable people left outside.
She wrapped her face in a headscarf, the best she could manage, prayed to Jesus, then went out to the local market, bought 50kg of rice and gave it out to poverty-stricken day-workers at the roadside; people who live at subsistence level, people left destitute by the effects of the lockdown. In doing so, she quite literally saved their lives. I believe this model of loving, courageous, self-sacrifice in the face of imminent risk may have saved something in my life too. Let’s Stay Safe…but not too safe.
Are you struggling with a 'safe-too safe' dichotomy? How can I help you? Get in touch! firstname.lastname@example.org
‘If you equate listening with being silent, not disrupting the status quo, not interrupting another person’s monologue, not challenging their view of the world ...you’re not ready to be a coach.’ (Ana Karakusevic)
I’m paid to be disruptive.
Isn’t that, after all, at the heart of what it is to be a good leader, coach, OD change agent or trainer? There’s something about an encounter with leadership, a true leader, that leaves us changed and transformed. The best OD people I’ve known have challenged, stretched and reframed much of what I thought I believed. The best trainers have impacted my ideas and practice. The best coaches have left me startled, dizzy, at times disorientated, and yet, somehow…renewed.
There is, however, a cost to all this. Don’t always expect a warm welcome and smiles in the room. An honest HR colleague commented to me once: ‘You pose questions and perspectives that can make us feel jarred, frustrated and, at times, even threatened. You turn everything upside down, inside out – and you are absolutely right to do so.’ And this is where contracting and trust prove critical. Without a genuine spirit of relationship and intention of support, we risk simply p***ing people off.
So, how far are you a disruptive influence? How well do you build trust through risk-taking with support?
‘Don’t try to fly near God. You might not come down.’ (Barclay James Harvest)
‘Hold your nerve.’ It was good advice from a friend and consultant as I started out on a new business venture. It felt exciting and scary in equal measure. I had started out full of hope but my faith was now beginning to waver. Things don’t always work through or work out in the ways that we imagine. Was I missing something? Had I made a mistake somewhere on route? After all, there’s a fine line between persevering courageously in the face of all odds and simply being stubborn or resistant to change where needed. As I pondered this, I recalled a previous and strange experience in my life.
Flashback: at 21, I had decided to follow Jesus and I had left my job and studies in industry to work alongside the poor. I felt called to give away all my possessions, except those that I could fit into my rucksack, and I did so willingly – apart from my motorcycle. I moved from the North to England to a community development project in London. On arrival at the hostel where I would stay, a van hit the bike and knocked it to the ground before I’d even had chance to ring the doorbell. That same night, someone vandalised it at the roadside, stole the suppressor caps and poured sand into the tank.
Just five days later, I was riding the bike to work when a dog leapt out from between parked cars and ran straight under my front wheel. The bike jack-knifed and I flew over the handlebars, somersaulted three times (whacking my helmet hard on the ground each time) and the bike was wrecked. I limped it back to the North to get it fixed and got a front puncture on route. One month later, I rode it back to London and, within 15 minutes, was hit from behind by a hire van travelling at high speed. The driver gave false details, the bike was written off and I sustained serious internal injuries to my back.
One year later, just as my volunteer placement came to an end, astonishingly I received a letter from the van’s insurance company, inviting me to claim against it for the accident. I did so and, with the money, bought a sleeping bag and tent and hitch-hiked around Europe and into the Middle East. It was truly a life-changing experience for me. At the end of this time, I became very sick and went to a local travel agent to find a cheap flight home. ‘That will be £157.83’, they said. I looked at my cheque book stub to see how much was left in my bank account: £157.83. Hold your nerve, hold onto God.
When have you held your nerve – or not – in the face of adversity? What happened and what did you learn from it? How has it influenced your life and your work with clients?
‘I was embarrassed to ask the king for a cavalry bodyguard to protect us from bandits on the road. We had just told the king, ‘Our God lovingly looks after all who seek him.’’ (Ezra 8:22)
I don’t often laugh when reading biblical texts but this honest, heartfelt confession did make me smile. The writer, a role model and leader, found himself in a daunting situation and the faith he had felt in more secure circumstances now felt pretty daunting too. It was a moment of decision and it feels so contemporary, so real. Would he be willing to put his feet where his mouth had been? I can so relate to that tension. Do I stick with my vision, my beliefs, my values, when things get tough – or do I shrink back, compromise, take the easier road? Am I willing to take genuine steps in faith?
In the UK, we have ‘zebra crossings’ on busy roads, intended to provide safe crossing points for pedestrians. If I stand at the edge of a crossing and see cars flying past at speed, I may well hesitate to step onto the crossing for fear of being injured or killed. In fact, for visitors to the UK, choosing not to step onto the crossing will look and feel like a rational decision. Yet here’s the rub: until I take that first step, that step of faith, the cars are not obliged to stop. It’s only when I do so that the traffic will come to a halt, as if by magic. Change is what happens as we move forward.
So back to Ezra – and to us. Faith is acting on what we believe, as if it were true. I can imagine that daunted feeling, that heart-racing moment, that deep-breaths experience before taking…that…step. It could be an unnerving time, a risk-taking venture, a profound exercise in trust; whether in God, our intuition, research, resources, training – or all of the above. It could also be a thrilling, life-giving adventure, taking us to the edges of what we had dared to imagine possible or hope for. As leader, coach, OD or trainer, how do you enable people to take scary steps? How do you do it too?
‘When I was a young girl, I slipped and fell down a deep well. I was only saved because my father happened to pass by and noticed my flip flops had floated to the surface.’ As I listened to her story, I felt transfixed…and terrified. This Filipina has survived so many life-threatening experiences that it blows any cats-with-9-lives stories I’ve heard into the proverbial weeds. As she recounts various tales from her life of growing up in the jungle on a remote island mountainside, I feel by contrast like I’ve lived in a sheltered cocoon, free from a freedom that creates so much adventure and danger.
I flash back now to a conversation with a German social worker about how it is today that so many people in so many prosperous, stable, Western societies engage in so many extreme sports. It’s as if people do something dramatic and place themselves deliberately at risk in order to feel alive. I once spoke with a female base jumper who said with a huge grin on her face, ‘It’s even better than sex!’ I have to confess that I struggle to imagine that but…hey, I also struggle to imagine throwing myself head-first off a building suspended only by an elongated elastic band. Each to their own.
The social worker hypothesised that our societies have become so sanitised, protective, health-and-safety conscious and risk-averse that at some deep psychological level we can feel dead. In an era where even the once-unconquerable Everest now appears trampled and tamed, have we lost the thrill of surviving, of overcoming-against-all-odds, of achieving beyond what we ever dreamed possible? Contemporary Western people and societies often feel listless, bored and frustrated and lack resilience, purpose and hope. Can we co-create healthy risks that enliven and not endanger?
I haven’t always been good at doing the sensible thing. Take, for instance, the time when I left my job and studies in industry after 5 years of hard work, 3 months before my finals. I had recently become a Christian and believed Jesus was leading me into a new volunteer role in community development instead. My family and friends thought I had gone crazy. What on earth was I thinking of? They urged me to do the sensible thing, not to be so reckless with my life. I could understand what they were saying. Nevertheless, I resigned and never looked back. Not even for a moment.
That was one of the best decisions of my life. It changed the course of everything for me. I also wasn’t sensible, apparently, when I decided to give all my possessions away, to live out of a rucksack in an attempt to identify with the world’s poorest people. I wasn’t sensible when I worked in some unstable and dangerous places in the world in my work with charities, human rights and NGOs. I wasn’t sensible when I applied to do a master’s degree when I didn’t have any of the pre-requisite qualifications. I prayed, negotiated, worked hard and completed it with a distinction grade.
I wasn’t sensible when, more recently, I crashed my bike on a charity ride and snapped my knee sideways, leaving me seriously debilitated. I was told to be mindful, to accept my new reality and not to fight against it. I refused and I dragged myself forward step by painful step. I can now walk. I have managed to cycle and swim further than I had ever done before. I have learned that ‘sensible’ is a construct, a preference, a cultural outlook, a state of mind, a stance in the world. It appears self-evident, rational, reasonable and safe. Yet how far are we willing to take a risk - a leap of faith?
Two years ago, I came off a mountain bike – badly(!) - during a UK Sport Relief charity ride. I demonstrated perfectly how not to fall, how not to land and, as a consequence, snapped my left leg sideways at the knee and ruptured two ligaments. During the next twelve months of leg splints, crutches and intensive physiotherapy, specialists told me I would never be able to walk up and down stairs again, never be able to swim again, never be able to ride off road again.
It was a shocking, painful and numbing experience. I kept playing over in my mind what had happened, what I could have done differently, what this could all mean for my life, how it could impact on my family and work. I felt angry with myself for making such a simple, stupid mistake, frustrated that I could no longer do activities I loved. And I realised I faced a choice. I could give in to the experience, accept my ‘fate’, or take what action I could to re-shape the future.
Two years on, after months of (at times) agonising physio, dragging myself up stairs by hand rails etc, I managed to reach the top of a mountain without leg splints. Two years on, having learned to use a pull buoy float and hand paddles, I managed to swim 80 lengths with arms only. Two years on, with leg braced and lots of deep breaths, I managed to complete a 22 mile off road bike challenge. It has shed revealing light onto my attitude to risk. A reminder to hold onto hope.
I thank God, family, friends, colleagues, professionals, neighbours - and even total strangers - who have supported me. It has influenced my thinking as a leader, coach and OD practitioner: how to support, challenge and increase the resource-fullness of people, teams and organisations. It has strengthened my conviction that we and others are often capable of far more than we know or believe. It has reinforced my faith that God stands with us in the midst of trials.
What is real, what is true, how can we know? These are questions that have vexed philosophers for centuries. In more recent times, we have seen an increasing convergence between philosophy and psychology in fields such as social constructionism and existential therapy. How we experience and make sense of being, meaning and purpose is inextricably linked to how we behave, what we choose and what stance we take in the world.
As a Christian and psychological coach, I’m intrigued by how these fundamental issues, perspectives and actions intertwine with my beliefs, spirituality and practice. Descartes once wrote, ‘If you would be a real seeker after truth, you must at least once in your life doubt, as far as possible, all things.’ It’s as if we must be prepared to suspend all assumptions about ‘what is’, to explore all possibilities and dare to think the unthinkable in order to grow and make our best contribution.
Things are not always as they at first appear. There are sometimes multiple explanations for the same phenomenon, depending on the frame of reference we or others use to interpret it (see, for instance, Gareth Morgan’s seminal work, Images of Organisation, 1986). We are sometimes blinded to what’s in front of us by our prejudices, preconceptions, cultural constraints or rigid views of the world. It can be hard to maintain healthy scepticism without cynicism.
I see it with clients, sometimes in myself too. A sense of being trapped by a fixed Gestalt, a cognitive distortion, an inherited or learned belief system. An inability to see, to recognise the box that we’re in, never mind to see or think outside of it. An avoidance of deep, difficult questions because of the discomfort, confusion or anxiety they may evoke. If we’re not careful, if we can’t find the right help when we need it, it may limit our lives and our learning.
I think this is where coaching can play a very important role, helping pose and address some deep questions. Nick Bolton commented insightfully in Coaching Today that, ‘To explore a coaching issue existentially is to understand the relationship that the presenting problem has to the human condition to which it is a response, and to remain focused on enabling a change of perspective that allows the client to move past their current challenge.’
He also provided some helpful examples: ‘For instance, how is a client’s procrastination around something that seems to matter to her a failure to remember that life comes to an end? How is a client’s need to be unconditionally loved by his partner an attempt to deal with existential rather than interpersonal isolation? (And the solutions are very different things). How is someone’s lethargy simply a part of their fear of taking responsibility for their life?’ (July 2013, p17)
A metaphysical, existential or theological dimension can shift the entire paradigm of the coaching conversation. The question of whether a client should apply for this or that job is influenced by her sense of purpose. If she is willing to consider that God may exist and have a plan for her life, the whole situational context will change. It can be a dizzying and exciting experience, yet it’s really a question of how courageous and radical we and the client are prepared to be.
Calling has long-standing roots in theistic spiritual traditions, often associated with being ‘called by God’ to a certain way of life or to a specific course of action. Existential psychologists have commented on how sometimes it feels like a situation is calling for its own response from us. In both cases, the source of the calling is attributed to someone or something beyond us. It’s a phenomenon that can feel like an evocative pull, tugging at something deep within us.
I’ve experienced this many times since becoming a Christian, a strange intuition that feels beyond me, prompting or leading me in a certain direction. Sometimes it seems very clear or inspiring, at others it’s more of a vague notion, a restlessness that compels me to move or change. I’ve often experienced it in coaching relationships too, an almost irresistible impulse to speak or act that feels like revelation, an energising compulsion from the situation itself.
It’s not magic, something I can make happen, something I can manufacture for myself. It’s sometimes unexpected, sometimes challenging and sometimes involves scary risk-taking. It’s not definitive either, something I can measure, test or prove in a lab. This can make the experience of calling feel mysterious, sometimes spiritual, a step in faith in response to a curious, invisible stimulus. It’s as if something ‘out there’ connects with something ‘in here’, setting up a dynamic resonance.
So how to apply this in leadership and coaching? How to listen for and discern calling in the midst of so many other tasks and preoccupations that clamour for our attention? How to weigh up calling in order to act wisely? In my experience, there is no simple formula. It’s mostly about learning to be still, to live with awareness, to tune into my intuition, to be sensitive to prompts from the situation itself, to experiment and see what happens, to be open to God in prayer.
I wish I could say I always follow this call. Sometimes I'm sceptical, sometimes I pull back for fear of embarrassment or failure. Nevertheless, I've seen and felt amazing things happen when I do listen and act. I would love to hear from others on this topic of calling. When have you felt called? What was the situation? What did the experience of calling feel like? What did you attribute the calling to? How did you act in response? What happened as a result?
It stands around the corner from an authentic Thai restaurant in central London. On the face of it, it’s an elegant building. As you walk past, however, you realise with surprise that the frontage is a façade, an elaborate shield concealing a plain office building that lies behind it. It’s a striking metaphor, a symbol of sorts for an inauthentic life. It challenged me powerfully yet silently to consider the masks I wear, the images I project to disguise my real self.
Some years ago, John Powell published a popular, short self help book, ‘Why am I afraid to tell you who I am?’ He explored how we attempt to protect our fragile egos and avoid our fear rejection by acting out roles or playing games. These are defensive routines aimed at minimising social anxiety or negative evaluation. By putting on a front that we believe will impress others, we attempt to feel better about ourselves and to win others’ approval.
At one level, these strategies can prove successful in life and work. It’s one reason why we pay attention to our physical appearance, the way we behave and conduct ourselves in public, the way we present ourselves at job interviews etc. From our earliest childhood experiences, we learn what wins love and affirmation from others within our key relationships, social environments and culture. We learn how to play the game.
At another level, however, keeping up appearances can prove self-defeating. Over time we may feel alienated from ourselves, not sure how we really are, and alienated from others, not sure if we are really loved and accepted. We can feel lonely, frustrated and tired. It’s as if, paradoxically, the façades we create to develop and maintain relationships can have the opposite effect, preventing authentic and intimate contact with others.
This presents us with a dilemma, an anxiety-provoking risk. What if I remove the mask, tell you what I’m really thinking, show you how I’m really feeling? Would you love and accept me for who I am or would you look at me with disappointment in your eyes? Will making myself vulnerable release you to be vulnerable too? Can we find a new way of connecting that feels more real, more authentic, less defended, less like a façade?
It can feel like a breathtaking step. The possibility feels exciting and yet the potential feels daunting. I’m reminded of Jesus’ call in the gospels: ‘remove the mask and come into the light’. There is further New Testament teaching too: ‘perfect love casts out fear’. If God can love and accept me as I am, perhaps I can learn to love and accept myself and to love and accept others too. Perhaps that’s where it starts, feeling truly safe with God.
So therein lies the challenge. As a leader and a coach, am I willing to make myself vulnerable so that others can be vulnerable too? Can I demonstrate unconditional love with such honesty that others feel safe to remove their masks, to take down their façades? Can I find new ways to relate to others with an increasing sense of trust and authenticity, creating ever-deeper levels of contact? It’s certainly a goal worth praying and striving for.
Nick is a psychological coach, trainer and OD consultant with over 20,000 followers on LinkedIn. How can I help you? Get in touch! email@example.com