 ‘To Christians, Easter marks a miracle so vast as to be indescribable: the entry of the Creator into his own universe, the irruption of the timeless into time, for the purpose of saving the human race by suffering an excruciating death. To non-Christians, the magnitude of that claim seems not so much far-fetched as deranged.’ (Daniel Hannan) I guess that places me squarely among the deranged, firmly in the midst of those who dare to believe. I was inspired by Jasmin’s account this evening of how Christians in the Philippines mark and celebrate the transition from Good Friday (which represents the day on which Jesus was executed) to Easter Sunday (the day on which he was resurrected, i.e. rose back to life). On the Saturday evening in-between, they meet in total darkness (which represents death) to pray and hear readings from the Bible. At midnight, suddenly, they ignite a fire (which represents new life). The fire blazes brightly in the deep darkness and each person lights a candle from its incandescent flames. This creates a profound image and experience of a community of light. This ritual is a dramatic re-enactment of a spiritual transition, not just in Jesus’ experience but in today's experience too. I remember vividly when, at age 21, my own faith suddenly burst into flames. It felt like being filled with a strange energy, a dazzling, blazing light that completely transformed every dimension of my life, purpose and future. Deranged? Maybe. I dare to believe.
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 ‘Conversations need to be safe, focused and purposeful.’ (Al Adamsen)
This week, I spent time leading coaching skills practice workshops for participants in Malawi, Pakistan and the UK. They were building on insights from Part 1 of a foundational training programme last week before stepping into Part 2 next week. It’s always great to see people willing to experiment, give it a try, to develop their coaching confidence and competence. One of the questions we discussed in debrief today was how to ensure that, as far as possible, coaching conversations are experienced as useful. A key way to achieve this is to focus explicitly on purpose from the outset and to review it, if needed, as the conversation progresses: ‘What are we here to do?’ or, ‘What would be a great outcome for this conversation?’ It’s very different to inviting someone to start talking about whatever challenge they are facing, and then finding ourselves lost with them as they start to unpack lots of complex dimensions to it. We can invite them first to crystalise: ‘In relation to that, which area would you like to focus on in this conversation?’ and then contract, ‘How shall we use this time to address it?’ Would you like help with creating more purposeful conversations? Get in touch!  ‘What have you set in motion? You are meant to be. Others you do not know depend on the fruit of your actions.’ (Christopher Chapman) I find that quite breathtaking. Like the butterfly effect, ‘the idea that small, seemingly trivial events may ultimately result in something with much larger consequences’ (Nathan Chandler), it suggests that our everyday actions – or our inactions – can have ripple effects that lay far beyond anything we ourselves could have imagined, known or understood: geographically and generationally. I like Christopher Chapman’s framing of this in his book, Doorways to Hope. He proposes that, in God’s mysterious eternal plan, we each play a significant role – whether we can see it or not. The question it points back to us is, ‘How are you willing to live your life?’ I want my being and my every doing to make a positive difference for the poor and most vulnerable people in the world. This makes my every decision an act of faith, imbued with a spiritual-existential dimension. It provides a sense of meaning, of purpose, that counters despair.  'We don't get to choose how we come into this world - but God gives the freedom to choose how we live in it.' (Frances Cabrini) The end of a year and start of a new one marks a transition point in the calendar and, at times, in our own lives too. It’s an opportunity to look back, re-evaluate, learn and make choices before casting our eyes forward to take next steps in a future direction. I find the best way I can do this is by taking time away from day-to-day distractions in silence, to sit before God and before myself, as if looking into a mirror long and hard to face whatever may surface into awareness. This kind of reflective examination sometimes helps me to avoid falling into repeating patterns of thought and action, often based more on habitual routines than on conscious decisions. Part of the challenge we may encounter is self-deception; made more difficult by subconscious projection (that is, framing others in ways that distort reality) and introjection (that is, framing ourselves in ways that distort reality). The subconscious part means we do it without being aware that we’re doing it. It’s a kind of fooling ourselves about fooling ourselves – a double bind, if you like. There’s a risk, on the one hand, that we believe what we want to believe – which is a way of defending ourselves from anxiety, confusion or stress – or, on the other, we believe what we fear most – which is a sign, driver and consequence of anxiety. And both without knowing it. So how can we get past this? I try a number of strategies. On the foundational hope, purpose and ethics front, I reflect prayerfully on the Bible and on other spiritual resources. On the professional development front, including to address my own hidden assumptions and risks of avoidance, I employ a talented coach who’s high in stimulus and in challenge. On the fresh thinking front, I network, read articles and write blogs to share and invite insights and ideas with and from others. On the international front, I work cross-culturally and, on occasion, visit other places and cultures. Taken as a whole, these approaches help me to stay, as well as I can, at the edge of my calling.  ‘Human existence is always directed to something, or someone, other than itself – be it a meaning to fulfil, or another human being to encounter lovingly.’ (Viktor Frankl) Existential coaching is a powerful and introspective approach that can empower individuals and groups to confront life's fundamental questions, find meaning and embrace personal and social responsibility. Rooted in existential philosophy, this coaching method guides clients through self-exploration, enabling them to confront their fears and uncertainties and make authentic choices aligned with their values. Here are some examples of existential coaching questions:
Existential coaching recognizes that we all face inherent dilemmas, and embracing these challenges can lead to personal and social growth. Using this approach, the coach serves as a supportive ally, helping clients to confront their concerns, explore their inner personal-cultural truths and develop a deeper understanding of themselves. The client can learn to navigate life's complexities with greater clarity and intention, leading to a more meaningful and purposeful life. [Further reading: Monica Hanaway, The Handbook of Existential Coaching Practice (2020); Yannick Jacob, An Introduction to Existential Coaching (2019); Emmy van Deurzen & Monica Hanaway, Existential Perspectives on Coaching (2012)] ‘The question is: how to ensure a healthy life-life, work-work and life-work balance?’ It felt like losing the plot. Spinning plates isn’t unusual or new yet, as a freelancer, the tell-tale signs were beginning to show. I met with my coach, Sue, to re-ground myself and my work before, like some scene from a Greek wedding, plates began to fall and smash in pieces around me. Sue asked me, ‘If you were to conduct an appraisal of your life and work for the past 12 months, what would the highlights be? How would you rate your life and business health and performance?’ My mind immediately went blank. I had allowed myself to become so busy that the year was a total blur. So, I sat down that evening, took out my diary and created a simple summary. I discovered to my surprise that I had worked with people from 150 organisations (charities; NGOs; churches; public sector, e.g. social services, health, education, police); from 35 countries; 60 coaching sessions; 30 training workshops; 25 action learning set meetings; written 25 articles and blogs; provided ad hoc TESOL support for refugees and asylum seekers; and, by God’s amazing grace and the generosity of family and friends, sent £23k in support to the poorest and most vulnerable in the Philippines. Strikingly, until I did this review, I had no idea. I had lost sight and sense of the wood in the midst of the trees. So, Sue asked me next what I enjoy most about this kind of work-life that I choose to live. I responded, ‘A sense of purpose as a follower of Jesus – and freedom.’ She came straight back with a challenge: ‘Where, for you, is the boundary between freedom and chaos?’ That hit the nail on the head, hard. Freedom is, for me, tied up closely with choice. I was at risk of becoming reactive, falling backwards. I needed to regain my balance, my grounded stance, to be truly free to choose again. Sue offered a suggestion. ‘How would it be if you were to set aside periodic ‘Creating Freedom’ days in your diary – to do those things (apart from your work) that you find life-giving and will help keep you grounded; or that will drain away your life and perspective if you don’t do them?’ That was a great insight and idea. That evening, I marked out spaces in my calendar for silent prayer, physical exercise, time with family and friends, holiday breaks; and for doing the headache-inducing financial and administrative parts of my life-work that I would otherwise procrastinate over or subtly avoid. That was my confession and solution. How do you ensure a healthy sense of purpose, perspective and priority in your own life and work? 'Worthwhile elephants make it real.' ‘Of course.’ I can hear you thinking. ‘Tell us something we don’t already know.’ Or, perhaps – and quite reasonably so – you are wondering what on earth I am talking about. If, by chance, I have spiked your curiosity, let me break it down into 3 parts that form important ingredients of inspiring and effective conversations at work: worthwhile; elephants; make it real. It’s about a degree of focus and quality of contact that can release energy, engender engagement and achieve great results. First: worthwhile. ‘If we were to be having a really useful conversation, what would we be talking about?’ (Claire Pedrick). ‘What outcome from this conversation will mean our time together will have been well spent?’ Or, ‘First things first – begin with the end in mind.’ (Stephen Covey). The aim here is to clarify goals and aspirations, test implicit assumptions and co-create focus. It addresses the question: ‘Of all the things we could spend time doing together, what would make this valuable?’ Second: elephants. ‘The most valuable thing any of us can do is find a way to say the things that can’t be said.’ (Susan Scott). It’s about naming the proverbial elephants in the room or, in Gestalt, speaking the unspoken, saying the un-said. ‘What are we not talking about that, if we were to talk about it, would release fresh insight and energy in this conversation…and in this relationship too?’ This is an invitation to ‘radical candour’ (Kim Scott), to practise courage, disclosure and openness. Third: make it real. ‘What matters most to you in this?’ It’s about being real…doing real…avoiding an unhelpful, distracting dance around the most important questions and issues in the room. Cultural complexities surface here: how to hold conversations that are open and honest and, at the same time, respectful of different cultural nuances and norms. The core principle here is ‘challenge with support’ (Ian Day & John Blakey): having the conversations we need to have to move things forward. ‘Work-life balance’. What's that all about? Picture this: I have my work perched at one end of the see-saw that somehow represents my life and my…erm…my life perched precariously at the other. On the face of it, it signifies that my work is completely and utterly devoid of anything that comes close to life and, similarly, that my life is hermetically sealed off from work. I guess I could re-draw the image so that there’s a blurry, permeable bit between the two ends but, even so, it still depicts my work and my life as a polarity, distinctly different and at opposite ends of a spectrum.
OK, I’m being a bit playful here. I get the idea – to help ensure that we pay attention to different aspects of our lives, in particular to avoid work taking over our whole lives. There are echoes of biblical principles of Sabbath in this, safeguarding a space for spiritual, psychological, physical and social refreshment, enrichment and restoration. It poses important questions in modern day, post-modern life, especially against a backdrop of increasing mental and physical health costs of a non-stop lifestyle, e.g. how to do ‘Sabbath’ meaningfully in the midst of 24hr connectivity? Post script: Now here’s a weird thing. When I typed ‘work-life’ into my phone, it auto-corrected to ‘worm-like’. I know what you’re thinking: I really need to get out more – and you may well be right. But what occurs to me is that a worm lives most of its life inside a tunnel in total, relentless darkness. By contrast, there’s something for us here about how to discover and create light, freedom, meaning and purpose in whoever we are, in whatever we are doing. The question then is how to be alive in its widest, deepest, most holistic sense in all aspects of our lives - including in our work. How do we do it? When did you last have a great conversation at work? I’ve noticed that frustration and fatigue often arise from conversations and meetings that lack focus, that feel pointless, that lack purpose. It’s one of the main reasons why there is so much cynicism about meetings in organisations.
Now while different types of conversation are appropriate for different relationships and situations, questions that tease out purpose can be very powerful. They surface assumptions and create opportunity to discuss and agree on what would be worthwhile. Here are some purpose-focused questions: Why are we here? What are we here to do? What would make this time useful? What is the goal we’re trying to achieve? What would a great outcome look and feel like? What do we want to be different by the end of this conversation? We can use purpose-focused questions at the start of a meeting or mid-way through if we start to notice drift or confusion. ‘Let’s just remind ourselves what we’re here to do…where we’re trying to get to.’ Focusing and re-focusing can energise our conversations and achieve great results. When teams are under pressure, e.g. dealing with critical issues, sensitive topics or working to tight deadlines, tensions can emerge that lead to conversations getting stuck. Stuck-ness between two or more people most commonly occurs when at least one party’s underlying needs are not being met, or a goal that is important to them feels blocked.
The most obvious signs or stuck-ness are conversations that feel deadlocked, ping-pong back and forth without making progress or go round and round in circles. Both parties may state and restate their views or positions, wishing the other would really hear. If unresolved, responses may include anger/frustration (fight) or disengagement/withdrawal (flight). If such situations occur, a simple four step process can make a positive difference, releasing the stuck-ness to move things forward. It can feel hard to do in practice, however, if caught up in the drama and the tense feelings that ensue! I’ve found that jotting down questions as an aide memoire can help, especially if stuck-ness is a repeating pattern. 1. Observation. (‘What’s going on?’). This stage involves metaphorically (or literally) stepping back from the interaction to notice and comment non-judgementally on what’s happening. E.g. ‘We’re both stating our positions but seem a bit stuck’. ‘We seem to be talking at cross purposes.’ 2. Awareness. (‘What’s going on for me?’). This stage involves tuning into my own experience, owning and articulating it, without projecting onto the other person. E.g. ‘I feel frustrated’. ‘I’m starting to feel defensive.’ ‘I’m struggling to understand where you are coming from.’ ‘I’m feeling unheard.’ 3. Inquiry. (‘What’s going on for you?’). This stage involves inquiring of the other person in an open spirit, with a genuine, empathetic, desire to hear. E.g. ‘How are you feeling?’ ‘What are you wanting that you are not receiving?’ ‘What’s important to you in this?’ ‘What do you want me to hear?’ 4. Action. ('What will move us forward?’) This stage involves making requests or suggestions that will help move the conversation forward together. E.g. ‘This is where I would like to get to…’ ‘It would help me if you would be willing to…’. ‘What do you need from me?’ ‘How about if we try…’ Shifting the focus of a conversation from content to dynamics in this way can create opportunity to surface different felt priorities, perspectives or experiences that otherwise remain hidden. It can allow a breathing space, an opportunity to re-establish contact with each other. It can build understanding, develop trust and accelerate the process of achieving results. |
Nick WrightI'm a psychological coach, trainer and OD consultant. Curious to discover how can I help you? Get in touch! 
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