We walked past this little girl each day. She had the most beautiful smile. She worked at the front of a shop in the Philippines in a poor area, hoping that someone might stop and buy. She was very poor but never asked anything. She simply…smiled. I asked the Filipina I was walking with if we could buy this girl something special for Christmas. We did, and then returned to hand it to her. ‘This is a gift from Jesus, to thank you for the gift of your smile!’ She looked stunned, bemused and amazed.
Her Mum, dressed in rags, teased us playfully. ‘Haven’t you brought me a gift too? Or are you saying my smile isn’t cute enough?!’ We all laughed. It was a moment of joy. We returned the next day and the little girl now ran up to us, brimming with excitement. She told us she had shared the chocolates with her younger brothers, but asked if it would be OK to save the baseball cap until Christmas. ‘I’ve never had a gift before, and I’d love to be able to unwrap a gift on Christmas Day!’ I almost cried.
Whatever Christmas means for you this year: Light shines in darkness. Remember the poor.
‘Don’t just do something. Stand there.’ (White Rabbit – Alice in Wonderland)
It was 1 hour before the workshop was due to start and we discovered the room had been double-booked. With delegates due to arrive at any moment, the pressure and risk was to spring into action to solve this. Suddenly, I remembered the simple yet profound words of a girl in the Philippines: ‘First, pray’. So I paused, prayed, finished my cup of tea (I’m British) then walked calmly to the foyer. The manager appeared: ‘I’ve found you a fantastic alternative room at a nearby conference venue.’
Another occasion. A team meeting was due to start but the leader had been held up elsewhere. He arrived late and saw the anxious gazes of team members at the already packed-full agenda. The risk and temptation was to race through the items at breakneck speed. Instead, he paused, took a deep breath and encouraged others to do the same. Then, he turned the agenda upside down on the table. ‘What, for us, would be a great use of the time we have available?’ Sighs of relief all round.
There’s a question, an idea, a principle here. Guy Rothwell calls it Space and Pace: discerning and deciding when to pause (pray) and when to leap. Pause too long and you may miss the opportunity, allow issues to escalate or frustrate others who need decisions or actions from you. Leap too soon and you may miss wiser options, fail to notice important implications or deprive others of creating better solutions. How do you handle space and pace? How do you enable others to do so too?
Like it or not, you’ve been framed. You’ve framed others too. Not just some-one. Everyone you’ve ever met or imagined. Think: male, female, black, white, tall, short, extrovert, introvert, manager, staff, marketing, operations, rich, poor, educated, uneducated, leave, remain. Whatever category we apply to ourselves, or to others, creates an experience, an awareness, of same-as or different-to.
‘I’m a white, male, Christian from the North East of England. I like riding motorbikes.’ Notice what those descriptors evoke for you. Reflect on which draw you towards me and which push you away from me. Have those words created a sense of greater affinity with me or do they now make me feel more alien to you? How are they the same or different to the labels that you apply to yourself?
Why does this matter? Well, the categories, the frames of reference, we use are always selective and simplifications of a wider reality and, thereby, reductionist. They draw our attention to certain attributes and cause us to not-notice others. They carry personal-cultural value judgements and trigger emotional responses that influence, often reinforce, our beliefs, attitudes and behaviour.
So - what happens if we switch frames, re-frame? What then becomes possible?
How can I help you reframe your reality and relationships? Get in touch! email@example.com
You may remember the poster. Seagulls in flight and simple words: ‘They can because they think they can’ (Virgil). It’s a great cognitive-behavioural insight. Faith is to act on what we believe as if it were true. How far are we held back by limitations in our thinking? How can we discover and release potential for what is truly possible?
‘Argue for your limitations, and they are yours.’ (Richard Bach)
Jonathan Livingstone Seagull blew my mind. I was 17 at the time, working in a tedious, meaningless job, just to earn enough money to buy my dream motorcycle. I remember a tradesman called Steve handed me the book. He had travelled the world and had a perspective and outlook that seemed to transcend what we were doing. I opened the pages and started to read. I immediately felt gripped, challenged and inspired. I could see myself, my life, hopes and aspirations in a totally different light. It ignited something deep within me. I felt breathless with excitement. It set my imagination ablaze.
Around that time, pop group Supertramp released, Logical Song: ‘When I was young, it seemed that life was so wonderful, a miracle, it was beautiful, magical. And all the birds in the trees, they'd be singing so happily, joyfully, playfully watching me. But then they sent me away to teach me how to be sensible, logical, responsible, practical. And then they showed me a world where I could be so dependable, clinical, intellectual, cynical…’ It was as if they were speaking my words, my voice. It resonated deeply with the profound existential restlessness I was now feeling. The lyrics went on:
‘There are times when all the world's asleep, the questions run too deep for such a simple man. Won't you please, please tell me what we've learned. I know it sounds absurd, please tell me who I am. Yet, watch what you say, they’ll be calling you a radical, a liberal, fanatical, criminal...’ These words rang out for me like a prophecy. I immersed myself in radical literature, in political activity and, in the midst of it, found Jesus. Now this was a truly explosive experience, catapulting me from Star Trek’s impulse to warp drive. It felt like my whole body and mind were filled with blazing light.
Family, friends and colleagues looked on, alarmed or bemused. I went into work, tore down demeaning pornographic material that covered the workshop walls, resigned from my job and studies, gave away my possessions and headed off to do full-time, voluntary, community development and human rights work instead. I was bursting with vision and energy and it completely changed the focus and trajectory of my life and relationships since. I’ve never looked back for a second. It taught me that so many limitations exist only in our minds. What limitations are you arguing for? Are they now yours?
How can I help you to discover and release potential? Get in touch! firstname.lastname@example.org
‘Don’t try to fly near God. You might not come down.’ (Barclay James Harvest)
‘Hold your nerve.’ It was good advice from a friend and consultant as I started out on a new business venture. It felt exciting and scary in equal measure. I had started out full of hope but my faith was now beginning to waver. Things don’t always work through or work out in the ways that we imagine. Was I missing something? Had I made a mistake somewhere on route? After all, there’s a fine line between persevering courageously in the face of all odds and simply being stubborn or resistant to change where needed. As I pondered this, I recalled a previous and strange experience in my life.
Flashback: at 21, I had decided to follow Jesus and I had left my job and studies in industry to work alongside the poor. I felt called to give away all my possessions, except those that I could fit into my rucksack, and I did so willingly – apart from my motorcycle. I moved from the North to England to a community development project in London. On arrival at the hostel where I would stay, a van hit the bike and knocked it to the ground before I’d even had chance to ring the doorbell. That same night, someone vandalised it at the roadside, stole the suppressor caps and poured sand into the tank.
Just five days later, I was riding the bike to work when a dog leapt out from between parked cars and ran straight under my front wheel. The bike jack-knifed and I flew over the handlebars, somersaulted three times (whacking my helmet hard on the ground each time) and the bike was wrecked. I limped it back to the North to get it fixed and got a front puncture on route. One month later, I rode it back to London and, within 15 minutes, was hit from behind by a hire van travelling at high speed. The driver gave false details, the bike was written off and I sustained serious internal injuries to my back.
One year later, just as my volunteer placement came to an end, astonishingly I received a letter from the van’s insurance company, inviting me to claim against it for the accident. I did so and, with the money, bought a sleeping bag and tent and hitch-hiked around Europe and into the Middle East. It was truly a life-changing experience for me. At the end of this time, I became very sick and went to a local travel agent to find a cheap flight home. ‘That will be £157.83’, they said. I looked at my cheque book stub to see how much was left in my bank account: £157.83. Hold your nerve, hold onto God.
When have you held your nerve – or not – in the face of adversity? What happened and what did you learn from it? How has it influenced your life and your work with clients?
‘Kairos moments’. Pivotal experiences. What have been the turning points in your career? What happened and what impacts did they have? How have you learned to ride the waves?
I wasn’t trying to be difficult. It felt like an issue of justice. I was in my late teens and this was a trade union meeting in a local town hall. The room was packed full and I sat upstairs in a balcony. The union leaders were in powerful positions, sitting in a row at the front table. Nobody dared to speak or to raise a challenge. To lose membership meant to lose one’s job. ‘We have mortgages to pay and mouths to feed.’ I valued the trade union ideal but, somewhere along the way, this body had lost its visionary, democratic principles. I disliked the way its leaders abused power and traded on fear.
After making long, tedious speeches, reminiscent of a bygone communist era, the main leader stood up and asked if anyone had anything to say. A tense and tangible silence filled the room. I could feel my heart pounding and nerves straining throughout my body. I had to say something, I had to speak. So, much to my colleagues’ amazement, I stood up, took a deep breath and advocated a proposal for democratic reform. The whole room gasped…then fell back to stunned silence. The leader, now red with rage, shot me down for daring to challenge his authority – and inadvertently proved my point.
I was treated like a hero as I left that day, work mates crowding around, punching my shoulders and patting my back with looks of surprise and admiration. It was a defining moment for me. I had stood up to authority, taken a public stance on my beliefs and values and, by God’s grace, managed to stay diplomatic and assertive. There could be no going back now. I organised a union-wide petition and, as a result, came under threat from union reps who warned me that I was ‘playing with fire’. I resigned, left my job and entered human rights and community development work.
I can see a trajectory in my life that had led up to that point, e.g. from when, as a young school boy, I had hated bulling and cruelty to animals and had created an animal rights activist group at school. I can also trace a clear trajectory through my life and career in subsequent years, e.g. in leadership, coaching and OD roles in charities and INGOs, based on my spiritual-existential-humanistic beliefs and values. I still hold that same passion to support people who are poor, vulnerable or oppressed in the world. What have been the defining moments in your life and career? How did you get here?
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Tuesday night. A close friend in Asia discovers she is in terrible financial debt through no fault of her own. She has supported a near relative through her studies at considerable personal cost and the relative has let her down badly. I ask her to ask the bank how much she needs to clear the debt. Wednesday night. She tells me, UK equivalent, £1000. She says, ‘Let’s pray.’ I agree. Thursday night. A biker in the UK who I don’t know well calls me and asks if I can meet him at a biker/truck stop café on Sunday morning. I wonder if I have inadvertently done something to upset him. I agree to meet.
Sunday morning. He’s waiting at the table and I sit down, nervously. He asks, ‘That girl in Asia you once spoke about trusts Jesus, right?’ ‘Yes’, I reply. He slides an envelope across the table towards me. Now I am puzzled. He says, ‘Jesus told me to give her this – as soon as possible. Can you send it to her?’ Intrigued, I say, ‘Yes.’ He continues, sternly. ‘This is nothing to do with me. It’s between her and Jesus. I don’t want to hear about it again.’ I slide the envelope into my pocket, thank him and leave. At home, I open the sealed envelope. £1000 inside in crisp, new bank notes. I am speechless.
I don’t know about you, but this type of encounter, this kind of experience leaves me stunned and amazed. It has happened to me on quite a few occasions in my life and I’m convinced it lays beyond ordinary, rational explanation. I’m going to be brave here and to call it a miracle. It’s unpopular in contemporary secular culture to talk about God or the super-natural in the context of work and I’m not going to get all religious because that would be inappropriate and annoying. I am, instead, hoping to provoke an open spirit of curiosity. Have we thrown out the baby with the bath water?
I remember reading Holloway’s book, Spirituality & Social Work (2010) and Mathews’, Social Work and Spirituality (2009) which re-introduced questions of faith and spirituality into domains where such considerations had effectively and, I would argue, over-hastily been dismissed as irrelevant. Having reacted rightly against ‘religion’ in its worst, oppressive forms, I detect a fresh openness to consider Who or what may lay beyond the boundaries of empirical science; especially when working with people and cultures for whom life-giving faith and spiritual dimensions are fundamental.
As leader, coach, OD or trainer, what role, if any, do faith and spirituality play in your practice? How do you work effectively with people and cultures who consider them critical? Have you ever seen or experienced something that caused you to question everything you had believed was real and true?
Get in touch! firstname.lastname@example.org
I can’t imagine how it must feel. To rush into darkness in the middle of the night, torrential rain pouring down, seconds later a flood of thick mud crashing through your home, in just moments destroying everything you own and have worked for. This happened to some close friends in the Philippines this week. A typhoon brought widespread and heart-breaking devastation. The poor have no insurance, no savings to fall back on and to recover. I hate that the poor are so vulnerable.
Yet what happened next astonished me even more. Having ensured her parents and children were safe, this Filipina girl hitched a ride into a nearby town, bought bags of warm bread and returned to distribute them to her stunned and shocked neighbours. She then returned to the town to cajole local officials into assembling an emergency response before, finally, setting off to search for a safe and dry room to rent. That was the start of an extraordinary week, entering this New Year 2019.
In the following days, she bought emergency supplies of rice, noodles and other essentials for people living in a nearby jungle village whose homes had been flooded too. They were cut off by a raging, swollen river without food or shelter. She adorned each package carefully in gift wrap so that hearts as well as bodies would be touched and warmed. She then navigated the river, trudged through sodden forest and rice fields and handed over the gifts to astonished, grateful families.
Wow. What a response: this instinct to look out towards others in crisis, to reach out rather than to shrink back, to open up rather than to close down. I reflected on how self-focused I could be, prioritising my own needs over those of my neighbours, paying attention to my own concerns first. I ask what motivates her and she responds simply yet profoundly, ‘It’s what Jesus would do.’ What’s your first instinct in a crisis? Does it evoke self-preservation or radical altruism? What do you do?
‘Of all the things that sustain a leader over time, love is the most lasting.’ (Kouzes & Posner)
I honestly believed I was following Jesus until I took my first step into the Philippines. I had become a Christian some years earlier and, as such, had tried to centre my life on the Christ of the gospels. I say ‘tried’ because it has been a rocky ride so far. Highs, lows and everything in between. I swing from burning inspiration to faltering faith, from close to God to straying widely off the path. I always struggle with church-as-institution and with my own stumbling discipleship. Then I encounter a poor Filipina, a girl who grew up on a remote jungle mountainside, whose life transforms everything.
She is wild, crazy, passionate, funny and compassionate. Much like Jesus – whom she loves – she both inspires and terrifies me: inspires me by what’s possible; terrifies me by what it may call from me. Her life models her own radical mandate: ‘Whatever status or power you have, use it for those who are vulnerable; whatever money you have, use it for the poor; whatever strength you have, use it for the weak; whatever hope you have, use it to bring hope to those who live without hope. Speak up for justice and truth – whatever the cost. Pray.’ She lives it literally – and that scares me.
Where I see issues, she sees people. While I’m still thinking about it, she’s out there doing it. Her self-sacrificial lifestyle looks and feels profoundly reckless and unnerving. It unsettles me. It alarms me. It evokes a spiritual-existential crisis. It shakes everything in me to the core. Yet it also kindles fresh glimmers of light. I see amazing hope on the faces of people whose lives she touches. I see the ordinary-extraordinary miracles that God performs through her every day and it strengthens my own faith. She evokes a yearning in me to see and love Jesus and the poor more deeply: whatever.
A ‘university for the poor’. The past 2 weeks have been an inspiring and humbling experience at so many different levels. A close friend invited me to train and facilitate students, faculty and staff at a college in the Philippines that supports young people who cannot afford university education. It’s based in the inner city, shares basic facilities with various other government institutions and backs onto a market that, at times, fills hot and humid classrooms with a foul stench of waste.
It’s my third time in the Philippines and I’m always struck by the wild, extroverted and, in some ways, quite crazy culture. Dance, song and loud music are everywhere (as are people with guns), intermingled with sounds of all kinds of passing traffic and street dogs barking. The students here greet me with wide-eyed enthusiasm. It’s unusual to receive a visitor from the UK and they are curious, intrigued and keen to learn. We run classes for 3 days and the energy in the group is exhilarating.
At the end of the week, the students first sing a song to me then, one-by-one, come forward with hand written letters and cards, beautifully coloured and designed. I want to cry and yet fight back the tears. They are thanking me but I owe them so much. We move to workshops with faculty and staff using positive psychology and appreciative inquiry. Like the students before them, they are passionate, playful and professional. We laugh, work, sing, dance and learn together.
These memories stay with me: Their faith in Jesus that shines simply and brightly without inhibition. Their vision for the poor that extends beyond academic theory to personal and social transformation. Their kind welcome and hospitality to me as a total stranger. The very special friend who worked so incredibly hard – yet so carefully avoided the limelight. The open-hearted generosity of students who said, ‘We want others to experience what we have experienced here.’
Nick is a psychological coach, trainer and OD consultant with over 20,000 followers on LinkedIn. How can I help you? Get in touch! email@example.com