‘Sawubona.’ I was at a change leadership event in Canada with colleagues from around the world. It was the first time I had heard this Zulu greeting. ‘Sawubona’. I was curious so asked my South African colleague to explain it. ‘It means: I see you.’ I was immediately struck by his emphasis on see. He explained it further. ‘It means I honour your presence. It’s as if I am calling you into my focus, into existence, against the background of everything else that lays around you. I really see you.’ He said this simple word with such warmth and sincerity that I felt genuinely moved by it.
There are resonances for me in the dynamic of this greeting with Gestalt psychology. Gestalt uses its own language of ‘figure’ and ‘ground’, where figure is that which holds our attention at any given moment in time and ground is the background which, in that same moment, lays largely out of awareness. In other words, figure is what we are noticing and ground is what we are not-noticing. How often when we meet and work with people, our attention is drawn away from the person so that what we notice instead is the issue, the story, the task, whatever it is we are there to do.
In my experience, most transformational work in leadership, coaching, group work etc. occurs when we learn to shift our focus, our attention, to the person, the relationship, to what is happening here-and-now. In this context, Gestalt poses a great question: ‘What is the quality of contact between us?’ where contact signifies presence and attention, as if almost literally touching one-another. Picture a meeting where the leader or coach enables team members to learn do this well. ‘What is holding our attention?’, ‘What are we not noticing?’, ‘What is the quality of contact between us?’
Sawubona, my friend. Notice what you are noticing - and not noticing. Never lose sight of the person.
Nick is a psychological coach, OD consultant and trainer, specialising in critical reflective practice.