I posted a blog a while ago where I proposed that four ‘Cs’ persistently undermine global efforts at development in the poorest countries: corruption, culture, conflict and climate. I spoke afterwards with Steve, an international development expert who has spent his life working with NGOs around the world, leading change strategies and interventions, running refugee camps etc. He said in all seriousness that I was missing a critical fifth C that is, in his experience, central to this equation: ‘Craziness’.
I started to laugh but stopped myself when I realised he wasn’t joking. Steve went on to explain with this example: Whilst working in Africa, he witnessed refugees burn down a primary school because of a personal disagreement between the head teacher, himself a refugee, and another person in the camp. He went on to say that we could attempt to explain such actions rationally but, unless we take into account the capacity for sheer human craziness, our efforts at development will be both naïve and limited.
This really got me thinking. I’ve never yet seen a craziness factor feature in a strategy map, theory of change, HR framework, coaching proposal or organisation development plan. So, I wonder…do we subconsciously and culturally filter out craziness because it doesn’t fit with our worldview, our theory of humanity? Conversely, could a resort to craziness-as-explanation simply be an admission of the limits of our ability to understand that which mystifies us, takes us by surprise, appears to defy all logic?
I don’t know – but I do think Steve may have a point. In our desire to structure, organise, manage and control, do we edit out, seek to remove or simply ignore the unpredictable, unmanageable, spontaneous, playful, mood-swinging aspects of our humanity that don’t fit our tidy, preconceived ideas and plans? If so, in doing so, do we miss out on the best of amazing, emergent, creative, human potential as well as find ourselves caught off-guard by its flip-side dark, destructive, shadows and risks?
Nick is a coach, trainer and OD consultant.