Category: Thinking

Gift of randomness

23/4/2025

‘The simple process of focusing on things that are normally taken for granted is a powerful source of creativity.’ (Edward De Bono)

Edward de Bono, the originator of lateral thinking, was convinced that creative thinking is a skill that can be learned. He introduced pioneering techniques to enable people to do just that. One of my favourites involves posing a challenge (e.g. how to achieve high levels of engagement in a team meeting), then selecting – or inviting someone else in a group to choose – a completely random object. This could be, for example, a biro pen.

De Bono then invites the thinkers to pay no attention to the challenge itself and, instead, to describe anything they notice, feel or associate with the pen: ‘It has a tip – a point’. ‘The tip is sometimes outside and sometimes hidden inside.’ ‘It’s full of ink.’ ‘The ink is blue.’ ‘Blue reminds me of cold.’ ‘The cylinder holds the cartridge.’ ‘The biro is a means to an end.’ ‘It’s used for writing.’ ‘It can also be used for drawing.’ ‘The pen needs to be held.’

De Bono then invites the group to draw on those observations as a stimulus for thinking about the original challenge: ‘How clear and agreed are we on our point, our purpose?’ ‘Which (or whose) ideas are expressed in our meetings and which (or whose) are we missing?’ ‘Who feels involved and who feels left out in the cold?’ ‘What are the outcomes we’re working towards?’ ‘What other benefits could we aim for?’ ‘Who holds us to account?’

When have you used lateral thinking? How did you do it? What did it help achieve?

14 Comments

Preference

14/2/2021

44 Comments

‘If you don’t know what an extrovert is thinking, it’s because you haven’t listened. If you don’t know what an introvert is thinking, it’s because you haven’t asked.’ (Richard Marshall)

Extroverts speak, introverts write. I first noticed this reality whilst studying for a masters’ degree. I enjoyed writing my dissertation immensely because it felt like an exciting journey of discovery. It was like a stream of consciousness, seeing my learning and ideas take shape as I wrote them. I didn’t know what I thought until I wrote it down. By contrast, an extrovert colleague found writing her own dissertation tedious, an administrative task to simply record what she had already talked-through.

‘Extroverts tend to think externally; they need to verbalize their thoughts to think. Thoughts are actually formed as they are verbalized. They don’t know exactly what they are going to say at first, but they know their thoughts will take shape as they speak them. That is, an extrovert will speak it to think it. By contrast, an introvert will sit quietly and ponder, mulling ideas over in her head, looking for the right word and the best description of the ideas that are taking shape.’ (Heather Hollick)

Now, it’s not that extroverts can’t write well or take pleasure in it, or that introverts can’t talk or enjoy conversation. It’s more about a preference or a default. Whereas extroverts sometimes need to remember to listen, I sometimes need to remember to speak. The conversation can be so vivid, so active in my mind that I feel as if I’m engaged in the discussion out loud. I have learned over time that sometimes I need to speak earlier, before my thoughts are fully-formed, to invite others in.

So, what does this mean in practice? If you’re working with an extrovert, speak to them directly and give them chance to speak, to think. Give them time to mull things over by talking out loud until they reach their own conclusions. Conversely, if you’re working with an introvert, give them quiet space to think, to write down, to form their thoughts before speaking. What’s your preference? How do you take preference into account when working with people? Do you prefer to speak or to write?

44 Comments

Deconstructing the box

17/5/2015

41 Comments

Why think outside of the box when you could dispense with the box altogether? Rosabeth Moss-Kanter commented recently on Twitter that ‘To lead real change, it’s not enough to think outside of the box. We need to think outside of the building.’ It reminded me of Chris Argyris who, some years ago, coined the phrase ‘learning loops’ to describe different levels of learning and application:

Single loop learning asks the question, ‘Are we doing this right?’, e.g. ‘Do we have a clear agenda for today’s meeting?’ Double loop learning steps back to ask, ‘Are we doing the right things?’, e.g. ‘Is a meeting really the best way to do this?’ Triple loop learning steps back further still to ask, ‘How do we decide what is right?’, e.g. ‘Are we focusing our attention on the most important things?’

Each step back brings new dimensions into the frame, surfacing and thereby opening assumptions to challenge. I think of it like concentric circles, ripples on a pond, ever moving outwards from the initial point of impact or concern. It exposes wider systems. It shifts the focus onto broader cultural or contextual issues in order to make sense of and take decisions within a narrower domain.

There are some parallels with strategic, tactical and operational lenses, aimed at ensuring effectiveness. Peter Drucker commented: ‘Nothing is less productive than to make more efficient what should not be done at all.’ How much resource do we waste in organisations inadvertently paying one person or team to burn the proverbial toast and another to scrape off the burnt bits?

So we are really looking at how to ask fundamental questions. ‘What is the purpose of our organisation in the world?’ I mean existentially or spiritually, not just pragmatically. 'Why are we here?', ‘What is shaping our values?’, ‘What are we aware of?’, ‘What are we blind to, filtering out?’, ‘What matters most to us, and why?’, ‘Why are we doing things this way?’, ‘Who or what is really driving this?’

This type of critique is where things get tricky and, potentially, revolutionary. Organisations, as people, shape their own perception of reality, what is real and what is true, by the way they construe situations, the narratives they create to explain their experiences, the rationalisations they use to justify their actions etc. And most of this is subconscious, hidden behind cultural filters and defences.

Deconstructing the box entails a willingness to acknowledge it first – to explore and reveal the unspoken, the unspeakable, the not-yet imagined. As leaders and coaches, it calls for vulnerability and courage. It demands a preparedness to challenge and be challenged, to open our eyes, perhaps pray, to expose our limits, our assumptions, our implicit collusion with what is and what appears to be.

41 Comments

Gift of randomness

Preference

Deconstructing the box

Nick Wright

Archives

Categories

Gift of randomness

Preference

Deconstructing the box

​Nick Wright

​Archives

Categories

Nick Wright

Archives