‘If you don’t know what an extrovert is thinking, it’s because you haven’t listened. If you don’t know what an introvert is thinking, it’s because you haven’t asked.’ (Richard Marshall)
Extroverts speak, introverts write. I first noticed this reality whilst studying for a masters’ degree. I enjoyed writing my dissertation immensely because it felt like an exciting journey of discovery. It was like a stream of consciousness, seeing my learning and ideas take shape as I wrote them. I didn’t know what I thought until I wrote it down. By contrast, an extrovert colleague found writing her own dissertation tedious, an administrative task to simply record what she had already talked-through.
‘Extroverts tend to think externally; they need to verbalize their thoughts to think. Thoughts are actually formed as they are verbalized. They don’t know exactly what they are going to say at first, but they know their thoughts will take shape as they speak them. That is, an extrovert will speak it to think it. By contrast, an introvert will sit quietly and ponder, mulling ideas over in her head, looking for the right word and the best description of the ideas that are taking shape.’ (Heather Hollick)
Now, it’s not that extroverts can’t write well or take pleasure in it, or that introverts can’t talk or enjoy conversation. It’s more about a preference or a default. Whereas extroverts sometimes need to remember to listen, I sometimes need to remember to speak. The conversation can be so vivid, so active in my mind that I feel as if I’m engaged in the discussion out loud. I have learned over time that sometimes I need to speak earlier, before my thoughts are fully-formed, to invite others in.
So, what does this mean in practice? If you’re working with an extrovert, speak to them directly and give them chance to speak, to think. Give them time to mull things over by talking out loud until they reach their own conclusions. Conversely, if you’re working with an introvert, give them quiet space to think, to write down, to form their thoughts before speaking. What’s your preference? How do you take preference into account when working with people? Do you prefer to speak or to write?
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