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‘Bad things do happen in the world like war, natural disasters and disease. But out of those situations always arise stories of ordinary people doing extraordinary things.’ (Daryn Kagan) A recent qualitative research study in Peru in the aftermath of El Niño (2025) could have equally applied to life and communities in places like the Philippines. In terms of psychosocial impacts of ‘natural’ disasters and their intersecting contributory causes, the pattern is all too painfully familiar. People and communities in various parts of the Philippines this week are living with the physical, psychological and emotional aftershocks of shattering earthquakes, compounded by the damaging effects of devastating typhoons. I hesitate to use the word natural. Although we wouldn’t attribute the underlying causes of earthquakes to human activity, we couldn’t say the same of violent tropical storms where human-impacted climate change is an increasingly significant factor. A disaster occurs when hazard meets vulnerability. The poor are often the most vulnerable to the causes and impacts of hazards, including the ability to avoid, mitigate or recover from them – and poverty, albeit a complex phenomenon itself, is far from a ‘natural’ state. The research report I alluded to above identifies a number of interrelated issues that impact on psychosocial health: personal memories and lived experience of previous disasters; chronic and acute effects of the disaster (‘It’s not a now problem; it’s an always problem’); attributing blame and responsibilities; coping and resilience (including faith and relational dimensions); psychosocial distress (including personal and vicarious trauma); perceived (un)fairness in aid distribution; systemic corruption and distrust. Against this complex and, in some ways, overwhelming backdrop, I’m still inspired and find hope in the faith and actions of those people who transcend self-interest to stand alongside those in need. Jasmin lacks the material and political resources to address the macro issues, yet persistently steps out of her comfort zone directly into disaster zones equipped only with a spiritual presence (a ‘sacred encounter’) – Divine love – that, in its own unique way, offers deep psychosocial healing and hope – and the strength to go on.
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‘The subtle art of not giving a f***.’ (Mark Manson) It was Jane’s first week at her social work training college. The course leader, Paul, walked in and said, ‘At the start of every lesson, I will walk into this room and say, ‘Good morning, class’, to which I want you to respond with, ‘F*** you, Paul!’ The students looked at each other, astonished. Paul invited them to practice it. Jane remembers how it felt strange, awkward and inappropriate. However, the tutor insisted. ‘Good morning, class.’ ‘F*** you, Paul!’ This routine went on week after week until the end of year when, finally, he explained his rationale: ‘You are social workers. Get f****** used to it.’ It was a novel approach to desensitisation, helping the students get ready for what they were likely to encounter in their work, albeit on the receiving rather than giving end. I felt intrigued when Jane shared this story this week. Paul wasn’t advocating that social workers should accept abuse from clients or become insensitive to needs. He was aiming to develop their resilience in the face of hard challenges they would almost certainly experience. It’s a form of preparation via exposure that’s very different to protecting people by wrapping in cotton wool. ‘Sometimes I arrive just when God’s ready to have someone click the shutter.’ (Ansel Adams) I was completely blown away this Easter weekend by a presentation by world-renowned Peter Caton: a ‘documentary photographer with a social conscience’. I found it incredibly inspiring to see a follower of Jesus using his gifts and talents so powerfully on behalf of the poor and most vulnerable people in the world. This was faith in action, love in action, hope in action. As Peter shared brief glimpses of his experiences over the years, ranging from gruelling days spent in crocodile and mosquito-infested waters in South Sudan to precarious hours in harrowingly dangerous refugee camps in Somalia, I felt myself gripped by his resilience and courage. I was moved and impressed by Peter’s personal ethics and humility too. He has no interest in parading himself before the world’s media. Instead, his goal is to raise awareness of the plight of those living, surviving, sometimes thriving in some of the most challenging of circumstances imaginable, to engender action. He always asks permission first, explains exactly how photos will be used, and avoids insensitive or intrusive images of distress. He builds authentic, caring relationships and takes his striking pictures from low-down, looking up at his subjects to preserve and reinforce a sense of human dignity. Peter calls each person by their name. Respect. ‘Stop scrolling. Start doing.’ (Kati Kaia) You see the headline. Another war, disaster or existential threat looming on the horizon. Your breath shortens, your heart tightens and for a moment, just a split second perhaps, you feel that primal rush of adrenaline. Your body is gearing up for battle – but there is no enemy in front of you. There’s no fight to be won and no obvious action to take. Just a screen, glowing with catastrophe, and the realisation that you are completely powerless to stop it. This is the fight-flight-freeze response, an ancient survival mechanism designed to protect us from immediate danger. But, in the digital age, it’s being hijacked. Instead of running from a predator or standing our ground in a real-life threat, we’re reacting to the relentless tide of global crises flooding our news feeds. And the worst part? There’s nowhere for that energy to release and dissipate. When faced with a real, tangible danger, our nervous system activates to help us respond – fight back, escape or play dead until the threat passes. But when the threat is abstract, distant or beyond our control, this energy has no resolution. Instead, it lingers, simmering beneath the surface, manifesting as anxiety, burnout or even physical symptoms like fatigue, headaches or stomach cramps. Chronic exposure to distressing news can lead to what’s called ‘headline stress disorder.’ It’s a psychological phenomenon where constant exposure to crises keeps the nervous system in a perpetual state of high alert. The body can’t distinguish between immediate danger and an article about geopolitical tensions. The result? We’re left feeling exhausted, restless, and emotionally drained – and yet, somehow. unable to disengage. While I believe it’s important to remain aware of global events, especially given the international scope of my own interests and work, we don’t have to sacrifice our mental well-being in the process. Here’s are some tips for how to break the cycle (that I’m practising too): 1. Recognise the physical response: The next time you feel that surge of stress while reading, listening to or watching the news, pause. Notice your breath, your heart rate and any tension in your body. Awareness is the first step to regaining control. 2. Limit your exposure: Set boundaries on your news intake. Try checking the news only once or twice a day instead of constantly refreshing your feed. Consider turning off push notifications for breaking news unless it’s directly relevant to your life. 3. Engage in physical activity: Since the fight-flight-freeze response is designed for action, find a healthy outlet for that energy. Exercise, go for a walk or even shake your arms and legs. Physical movement can help regulate your nervous system. 4. Focus on what you can control: Instead of fixating on problems you can’t solve, redirect your attention to actions within your reach. Chat with others, write to your MP, support a local cause or do related volunteer work to restore a sense of agency. 5. Balance negative news with positive (*see below): Despite media narratives, the world isn’t only crises and catastrophes. Seek out stories of resilience, innovation and positive change. Follow groups that highlight solutions, not just problems. 6. Practise grounding techniques: Breathing exercises, prayer, meditation and mindfulness practices can help signal to your nervous system that you are safe. Simple techniques like the 5-4-3-2-1 method (naming five things you see, four you touch, three you hear, two you smell, and one you taste) can pull you back into the present moment. Yes, the world is full of challenges, but it is also full of people who care, who take action and who make a difference. And that includes you – even if your first step is simply putting down your phone, taking a deep breath, saying a prayer and reclaiming your own sense of peace. [*For positive news channels, see: Good News Hub; Good News Network; Positive News] ‘It’s about recognizing the spark of greatness even in moments of darkness – and nurturing it to light the way forward.’ (Dr Wayne Dyer) Coaching has been described as ‘the art of the obvious’ – helping clients recognise what is hidden in plain sight. Coaches use various techniques to bring these insights to the surface such as asking thought-provoking questions, mirroring language and gestures, or engaging clients in physical experiments. A shift in awareness often provides the focus, energy and momentum needed for meaningful change. Coaching in action: Lisa’s fear of presentations Lisa, a new manager, says she feels scared of giving presentations. She feels sick and tries to avoid them. Someone may pose direct questions like:
While these could be useful, deeper exploration may be needed. Different coaching approaches offer varied pathways for insight and growth. Here are some examples, drawing on my own studies, training and practice in diverse psychological fields: Solutions-focused
Strengths-based
Cognitive
Psychodynamic
Neurolinguistic
Gestalt-somatic
Existential
Spiritual
Critical
Behavioural
Conclusion Different coaching approaches provide unique lenses through which clients can explore and address their challenges. The key is finding the method that best aligns with the clients' needs and interests, and unlocks awareness, confidence and action for meaningful growth. Would you be interested to work with a coach? Get in touch! ‘Hope reflects a psychological state in which we perceive the way-power and the willpower to get to our destination.’ (Charles Snyder) I’ve spent much of the past 18 years working with leaders in beyond-profit organisations, enabling them to lead and influence transitions in the midst of dynamically-complex change. This often involves helping them to develop the qualities and relationships they need to support themselves and others to survive, thrive and perform well in the face of an uncertain and, at times, anxiety-provoking future. A recurring challenge that such leaders encounter is how to instil and sustain hope within themselves as well as within and between others. Putting on a brave face my inspire confidence in the short-term but can feel inauthentic if their foundations are wobbling – and authenticity is a critical condition for building and sustaining trust. New leadership calls for resilience, resourcefulness and faith. Hope Theory offers some useful insights and ideas here. If we (a) have a desired future in mind (vision), (b) can see a way by which it can be achieved (way-power) and (c) are motivated to take action to do it (willpower), we are more likely to experience genuine hope. It’s very different to abstract idealism or naïve optimism, which may engender a good feeling but lack any grounding in reality. Yet what to do if someone is stuck: devoid of vision, unable to see a way forward or lacking in any sense of agency to do anything about it? This is where co-active leadership, coaching and action learning can really help; offering practical means by which people and groups can discover or create fresh goals, find or devise innovative solutions, and gain the traction they need to move things forward. Do you need help with hope? Get in touch! ‘In a fully developed bureaucracy there is nobody left with whom one can argue, to whom one can represent grievances, or on whom the pressures of power can be exerted. We have a tyranny without a tyrant.’ (Hannah Arendt) I’ve been astonished in recent months by numerous accounts from friends, colleagues and clients of feeling mangled in the machines of bureaucracy. Some have been in commercial business contexts and others, more depressingly in many respects, in the explicitly values-orientated not-for-profit sector. A recurring theme has been being passed from pillar to post, being subjected to impersonal policies, processes and procedures, with no account taken of the human costs. Against this background, I have been remarkably impressed by these same individuals’ resilience. I’ve been amazed at their ability to survive and persevere on the edges of systems that care on paper but demonstrate no empathy in practice. Some have attributed their endurability to trust in God, some to support from family and friends, some to techniques like mindfulness, others to a pragmatic approach in life. They are a testimony to the human spirit in the face of adversity. Ironically, when I speak with people who operate the machinery in such organisations, I don’t often encounter faceless, unfeeling bureaucrats. I do often find people trying hard to do what they or their management considers to be the right thing, or cold technology requires them to do, often against a backdrop of competing pressures and demands and far-from-adequate resources to address them. Losing the human becomes an inadvertent cultural pattern and consequence. Do you need help to rediscover the human in your organisation? Get in touch! ‘Hope is being able to see that there is light, despite all of the darkness.’ (Desmond Tutu) A struggle I encounter existentially and in conversations with so many colleagues and clients at the moment is how to hold onto hope. Look at the news headlines and story after story of things going wrong. Not just small things but potentially world-ending things like climate disaster or nuclear war. The sense of overwhelm that this can create, along with a sense of complete powerlessness to change anything on that macro scale, can lead to feelings of deep despair. One option is to turn off the TV and social media news feed. It’s a bit like burying our head in the proverbial sand or sticking our fingers in our ears and singing, ‘La, la, la’. To be honest, on the mental health front, this kind of withdrawal can prove helpful and life-giving, at least for a while. After all, why burn ourselves out mentally, emotionally and physically for things over which we have zero influence anyway? Better, perhaps, to engage in mindfulness. Pause, breathe...relax. Except I’ve tried that and it doesn’t work for me. ‘I can’t close my eyes and make it go away.’ (U2) I’ve had to find a different way, and I’m still trying. German theologian Jürgen Moltmann wrote, ‘Hell is hopelessness.’ The need for hope is buried deep in the human psyche and the human condition. I find hope in Jesus and in taking action in my own small spheres of influence. I’m with Greenpeace on this: ‘The optimism of the action is better than the pessimism of the thought.’ How do you find and hold onto hope? ‘You're either coming out of a storm, in a storm or heading into a storm.’ (John Easley) Urban myth: ‘If we can just get through this, there will be calm waters ahead.’ Now, I concede that things may be less turbulent for a while than they are in the midst of whatever dramas today may bring, yet the new normal is to face continual and complex change. Think back for a moment to the most significant experiences you went through in the past 12 months, personally and-or professionally. I imagine that some of those things were anticipated, some less so, and some came from completely out of the blue; appearing like a rogue wave from left field. Mixed metaphors apart…this reality was certainly true for a group of UK health and social care professionals I worked with this week. The winds of change have left some feeling buffeted, battered and bruised by waves and, at times, clinging onto what feels like a shipwreck. It was also true for a Filipina teacher this week who, on discovering corruption that impacts seriously on her poorest students, registered her protest and resigned from her post as a matter of principle: no job to go to but with her ethics intact. The officials in question are now breathing threats. The good news is that not all changes are or feel so rough. There are clearly experiences in life and work that we initiate, control or welcome. At those times, it may feel like we’re surfing the waves, enjoying the rush of the ride and savouring its benefits. So, what can we do in those situations where we do feel out of our depth? How can we grow in our resourcefulness and resilience? Here are 3 things I'm still practising: 1. Pray: open myself to God and his perspective; 2. Prioritise: focus on who or what matters most; 3. Prepare: develop myself to be more agile. ‘There’s nothing more dangerous than a resourceful idiot.’ (Scott Adams) 15 minutes before I was due to lead an online change leadership workshop in Germany, I stepped outside briefly for a breath of fresh air. I wanted to clear my head, focus and pray. Then…oh no, I heard a gentle click behind me and discovered, to my alarm, that I couldn’t open the door without a key. It hung tantalisingly on the inside and I could see my mobile phone staring at me blankly from the table. Aha, I thought. I will ask my hosts to let me in. Oh, they were out. Mild feelings of panic rising, I rushed to a neighbour. Thank God they were in, could understand my Englisch-Deutsch, had the hosts’ number and could call. Now, with just 2 minutes to go, my host appeared and saved the day. It was a timely reminder that sudden change can come from anywhere, unexpectedly and often from left field. It was also a helpful reminder that leadership, resilience and agency aren’t simply inward, intra-personal qualities or strengths. Our ability to handle the impacts of changes and transitions often emerges from an outward-facing resourcefulness, looking outside of ourselves openly (and, for me, prayerfully) for people and-or other resources who can co-create and co-enable a solution with us…or – if no solution is possible – sit with us in the midst of discomfort, disappointment or pain. |
Nick WrightI'm a psychological coach, trainer and OD consultant. Curious to discover how can I help you? Get in touch! Like what you read? Simply enter your email address below to receive regular blog updates!
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