‘If one door closes…kick it down.’ (Adrian Hawkes)
Patience isn’t my greatest virtue. Some of the most pain-inducing words for me are ‘wait’ or ‘let go’. I have learned patience at work, yet in my personal life, now often feels nowhere near fast enough. Instinctively, I’m with Pastor Adrian Hawkes who had a graphic way of challenging apathy, passivity and fatalism. His focus was on agency and dramatic leaps of faith. Do it. Do it now. Action man.
Yet, years have passed by and I’m older now. I’ve faced closed doors that have stubbornly refused to re-open no matter how hard I have pleaded, pounded or kicked hard at them. It could have been a person, a relationship or a cause. For some, it could be a bereavement, an illness or a redundancy. It’s someone or something over which we have no power or control to change. An ending that really is the end.
Against this backdrop, I read a very insightful and inspiring piece by Helen Sanderson-White this morning: Celebrating Closed Doors. In it, she describes the transition between letting go of one door and waiting for a new door to open: ‘The hardest part of this journey is the corridor of in-between. Sometimes we can stand in the corridor waiting for a long time before another door opens.’
(Cf: ‘Everything looks like a failure in the middle. Everyone loves inspiring beginnings and happy endings; it is just the middles that involve hard work.’ (Rosabeth Moss-Kanter). ‘It’s not (necessarily) so much that we’re afraid of change or so in love with the old ways, but it’s that place in between that we fear. It’s like being between trapezes. There’s nothing to hold on to.’ (Marilyn Ferguson).)
Sanderson-White, with echoes of William Bridges’ Managing Transitions, draws on biblical material to inject a sense of hope, and a hope of sense-making too, in the midst of such corridor experiences. Sometimes it’s about learning patience, acceptance and trust. At other times, it’s about a deep leap of faith, taking a risk and looking up openly and expectantly to see what fresh opportunities emerge.
Have you ever felt like Tom Hanks in 'The Terminal' (2004) – trapped in transition? Who or what got you through it?
‘You can lead a horse to water, but you cannot make it think.’ (Mark Lawson, Twisted Idioms)
My mind, heart and soul have been turned upside down, inside out. I’ve had the privilege and, at times, intense discomfort of being mentored by a Chinese coach and Christian pastor. I half-jokingly call her Why, rather than her real name Wei, because of her courage and tenacity in pressing deeper, innocently, with the next question. My usual subconscious ways of getting myself off the hook have failed miserably. My beliefs, values and behaviour have all been thrown into question.
Wei’s natural orientation towards critical reflexivity means she examines her own attitudes and behaviour transparently – and reflects on them honestly first. She displays child-like curiosity with adult wisdom. She’s far more interested in following God authentically in her life and work than in preserving a superficial relationship or presenting a perfect front. To show real love is more important to her than to win an argument. Her spiritual maturity humbles and inspires me.
A person like this presents more than a skill. They demonstrate leadership-by-example. I became aware, over time, of situations in my own life and work that I could have handled very differently; of some of my own defensive routines that I didn’t even know I had. I discovered that I sometimes dig my heels in (something that will, no doubt, come as no surprise to people who know me) and that I can be, at times, more concerned with establishing ‘truth’ than building true relationship.
What I experienced here is, I believe, one of the great gifts of leadership, mentoring and coaching. It’s an encounter with a real person that can evoke and provoke fresh awareness and insight. A role model represents an invitation, not an expectation. She or he can inspire curiosity and a desire to think, learn and grow. When have you encountered transformational presence? How do you demonstrate it in your own leading, mentoring or coaching practice? I’d love to hear from you!
Running for the school bus every morning felt like hard work. I don’t know why I didn’t just get up a bit earlier but, hey, I was a teenager. I remember vividly having my attention caught by a programme on TV featuring Timothy Gallwey and his revolutionary idea of The Inner Game. I think it served as an introduction for me to the world of psychological insight. I practised his idea, focusing away from the activity itself onto something else as a distraction, and the running became smoother, easier.
Some years later, the UK’s Guardian Newspaper ran an advertisement on TV, Point of View, that challenged perspective and interpretation. It invited viewers to re-think their own ways of making meaning of events, including the implicit risks of assumptions and prejudice. I found the ad’s message simple yet profound. It was at a time when the need to question everything was already pulsating through my own mind, within a prevailing culture that seemed to question far too little.
Later still, I saw a psychology experiment on TV, The Invisible Gorilla, by Christopher Chabris and Daniel Simons, designed to test selective attention. The narrator invited viewers to try the test for themselves by watching a short video clip with specific instructions to follow. She also suggested that viewers record it so that they could play it back afterwards. I dutifully followed the instructions and was so completely astonished by the results that I did play it back to check if I’d been tricked.
Such influences, among others which now included my Christian faith, drew me into the professional fields of psychological coaching, training and organisation development (OD). I continue to be curious, intrigued and amazed by the dazzling weirdness, complexity and potential of people, teams, groups and organisations, and by different cultures. I hope and pray I will never lose that sense of wonder. Who or what have been the earliest or greatest influences on your life and career?
‘To the existentialist, life is like a small child, lost and alone in a deep, dark forest. And the child means nothing to the forest.’ (Peter Hicks)
Hicks’ bleak depiction of the human condition, of an unresolvable existential angst that we face and experience as we find ourselves thrown into this world, is a despairing vision of life without hope. It reflects vividly Jürgen Moltmann’s view that ‘hell is hopelessness’. Yannick Jacob comments that, ‘there is a way to live without this anxiety, at least temporarily, by deceiving ourselves, by closing our eyes to some of the realities of our existence.’ It’s as if we can numb the pain, make ourselves feel better for a time, by distracting ourselves, or drugging ourselves, to feel safer and more alive.
This is, perhaps, a deep root cause of addictive behaviours, of aligning ourselves with extreme positions, of engaging in some forms of extreme sports or of taking medication that seeks to dampen our too-painful-to-handle thoughts and feelings. Instead of being willing to pause, pray and peel back the curtains to reveal what may lay behind our personal and cultural actions and routines, we grip and hold them tightly shut. Over a lifetime, we glue them, stitch them and tape them together. We build barricades to support them, reinforce them and hide them, even to ourselves. Out of sight, out of mind.
At least for a while. Sooner or later, we may inadvertently catch a glimpse, experience an unnerving feeling, find ourselves fighting, falling or failing as the walls creak, crack and start to crumble down. It could be sparked by an accident, a break-up, a failed promotion, an illness, a mid-life crisis, a war. Our defences are weakened, no longer able to withstand the swirling, turbulent pressures that have built up behind them. It’s as if suddenly, as if by a flash of lightning, everything is revealed. Our self-assured confidence collapses and, perhaps for the first time, we experience terrifying vulnerability.
This is the existential backdrop to the Christmas story: an intensely dark crisis that can’t be resolved with a quick-fix solution. For followers of Jesus, it’s a piercing and dazzling hope-filled account of a profoundly transformational encounter between God and humanity, where God takes the first step and enters our reality. When the Bible says ‘Light shines in darkness’, we catch a glimpse of radiant light, life and love now made possible. Whatever your experience as a coach, whatever the experience of your clients in 2021 – let’s face truth gently, with courage and humility – and make hope real.
The boy looks about 13, maybe 14, and is guiding cars into parking spaces. The sun is beating down and its steaming hot. Exhausted, he sits down against a wall for a break. This is in the Philippines last week. A poor woman from Samar, Jasmin, notices him out of the corner of her eye as she steps down off a jeepney – a mini-bus used for public transport. The boy looks weak and unwell. She walks across to him, speaks gently then reaches out and touches his face with her hand. His skin is burning with a fever.
Jasmin urges him to stay there and wait for her as she rushes quickly to find a shop where she can buy medicine, food and drink. Then she returns and says she will take him home, to the slum area where he lives. She reassures him that things will be OK, that she will give his family the equivalent of what he could earn in 2 weeks, along with the food, so that he could take a rest to recover. The boy looks up at this stranger, can’t speak…and just cries. She helps him into a jeepney and honours her promise.
I ask Jasmin why she has taken such a risk, to touch a person with clear signs of a fever when the Philippines is in the midst of a Covid-19 lockdown. She looks emotional now and says, quite simply, ‘I imagined how I would have felt if I was that teenager.’ She couldn’t bear to leave him alone, so very sick. She gave what little she had so that his family would not become destitute. I flash back to the parable of the good Samaritan. Jasmin loves Jesus and is willing to engage. I might well have just walked by.
At just 5 feet (152 cm) tall, this Filipina presents an imposing stature. She went out this week to provide emergency food and modest cash gifts to some of the poorest people in the Philippines, those who live at the roadside on zero income owing to the Covid-19 lockdown. She herself is very poor yet determined to share what she has for the benefit of strangers in need. She prays to Jesus, dons a face mask and heads out fearlessly. One family revealed they had barely survived until she arrived. They had been living on just boiled water with a little sugar stirred into it. No rice, and little hope.
One group surrounded her when she at first appeared. Some men grabbed the bags of rice that she carried with her, skulking away in an attempt to avoid being caught. At that, she lifted her mask and yelled assertively: ‘Bring that back now, or I leave here with everything I came with.’ Slowly…the stealthy thieves reappeared, with guilty expressions on their faces now, and handed them back. She explained, ‘We are poor, but this is no way to conduct ourselves. We need to learn to share what we have, like Jesus.’ She then held out the sacks and cash, and every family went home with something real.
I asked her if she had felt nervous, to be confronted and robbed like that in broad daylight. She was, after all, alone among strangers and anything could have happened. She said no, she wasn’t afraid, because she had prayed hard before setting out. ‘I know what it is to be poor, and I have lived my entire life among the poor.’ I reflected on how I might have acted defensively in response, annoyed by their attitude and fearful for my own safety. By contrast, she showed courage, empathy, faith and love. Question: When have you been at your most fearless? What made the difference for you?
‘They may forget what you said, but they will never forget how you made them feel.’ (Maya Angelou)
It was a dire and inspiring experience, a hospital for children with severe disabilities in a desperately poor country under military occupation. Conditions were severe, the children were abandoned by their families and the staff were often afraid, suspecting the children were demon-possessed and, therefore, holding them disdainfully at arms’ length. A fellow volunteer, Ottmar Frank, took a starkly different stance. He was a humble follower of Jesus and I have rarely witnessed such compassion at work. I asked him what lay behind his quiet persistence and intense devotion. He said, ‘I want to love these children so much that, if one of them dies, they will know that at least one person will cry.’
Ottmar’s words and his astonishing way of being in the world still affect me deeply today; the profound impact of his presence, and how my own ‘professional’ support and care felt so cold by comparison. I remember the influence he had on others too – how, over time, some others started to emulate his prayer, patience, gentle touch and kindness – without Ottmar having said a word. It invites some important questions for leaders and people, culture and change professionals. If we are to be truly transformational in our work, how far do we role model authentic presence and humanity, seeing the value in every person and conveying through our every action and behaviour: ‘You matter’?
‘It’s always best to pose a question, except when it isn’t.’ (Claire Pedrick)
It reminds me of Ted Winship, a trade union activist I worked with as an apprentice. He often spoke like this: ‘It’s always the same, sometimes.’ It was a kind of word play that made people stop – and think. Or a teacher at school whose name, sadly, escapes me now: ‘If you have nothing to say, say it.’ It was some years before I finally worked out what she meant. I think too of Jesus. He often spoke in parables – stories, analogies, that left many of those who heard him feeling perplexed or bemused.
Yet, why do it? In an era of endless soundbites, personal broadcasts, voices calling out loudly in all directions competing for air space, it’s hard to achieve cut-through. Even harder, perhaps, to achieve break-through; to have a meaningful influence or impact. We create and consume words like candy and in high volume, yet few provide the life-giving spiritual, mental and emotional sustenance we need to learn, develop and grow. How do you use language to evoke or provoke, reveal or inspire?
As I wrote this short piece, I kept thinking: ‘God calls us to be wise...but he doesn't call us to be safe.' What do you think?
'Human life must be risked if it is to be won.’ (Jürgen Moltmann)
It’s natural to feel afraid, especially when the threat is real. Today, we are bombarded from all directions with messages to Stay Safe. It’s good, wise and rational advice in the face of a serious global pandemic. After all, our actions as individuals, communities and nations impact not only on ourselves, but also on the health and wellbeing of others too. Yet an imperative to Stay Safe, if that’s the only thing that matters, can turn us in on ourselves; cause us to retract and to retreat.
A physical lockdown can all too easily become a psychological, emotional, spiritual and relational lockdown too. It can become a fight-flight-freeze response, a defensive, self-protective barricade. It takes awareness, love, courage, faith and hope to break out, to break through and not to break down. I was humbled and inspired by this poor woman in the Philippines this morning. I pleaded with her to Stay Safe inside, but all she could think about were the vulnerable people left outside.
She wrapped her face in a headscarf, the best she could manage, prayed to Jesus, then went out to the local market, bought 50kg of rice and gave it out to poverty-stricken day-workers at the roadside; people who live at subsistence level, people left destitute by the effects of the lockdown. In doing so, she quite literally saved their lives. I believe this model of loving, courageous, self-sacrifice in the face of imminent risk may have saved something in my life too. Let’s Stay Safe…but not too safe.
Are you struggling with a 'safe-too safe' dichotomy? How can I help you? Get in touch! email@example.com
For the first time in human history, toilet paper is worth more than real money.
It’s hard not to look on with bemusement and alarm at the wild antics of desperate people, fighting in wealthy supermarket halls to grasp hold of the last packs of loo roll. My Filipino friends are utterly astonished. Whilst poor people there are struggling to hold onto their income, their ability to feed their families – and with good reasons too, here we are gripped by a selfish fear of…inconvenience.
The new pandemic has its scary dimensions, but they are nothing compared to those created by sheer irrationality – whipped up into a frenzy by irresponsible, scare-mongering media, fueling the flames of terror. At times like this, we need to look outwards, not barricade ourselves inwards, to see how best we can support those who are poor and vulnerable; locally, and in the wider world.
An antidote to the disease, that risks taking so much, is a yet greater and deeper humanity – to help ourselves and each other by keeping things in perspective; to see people in need and take practical, caring action in response; to pray for faith, hope and love when afraid or tempted to retreat, grab or lash out. Ask: ‘When you look back, what kind of person do you want to have been?’ Then be it…now.
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