NICK WRIGHT
  • Home
  • About
  • Services
  • Testimonials
  • Articles
    • Organisations and leadership
    • Learning and development
    • Coaching and counselling
  • Blog
  • e-Resources
  • News
  • Contact
  • Home
  • About
  • Services
  • Testimonials
  • Articles
    • Organisations and leadership
    • Learning and development
    • Coaching and counselling
  • Blog
  • e-Resources
  • News
  • Contact

White or red?

17/3/2021

12 Comments

 
Picture
My daughter is a guinea pig. This afternoon in the bright sunshine, I invited her to take part in an experiment. First, we stepped out into the street and, gesturing to a line of cars parked at the roadside, I asked, “If you were to buy a car, what colour would you choose, or definitely not choose?” She answered, “I’d love a white car.” “OK,” I replied, “let’s go for a walk into town and back. Your task is to count every white car that we pass. If you have the same number as me when we get back here, I will give you £10. How does that sound?” She grinned and willingly agreed.

An hour later, we stopped back where we had started and I asked her, “So, how many red cars did you see?” She looked at me blankly. “I didn’t see any red cars. I counted 206 white cars.” In fact, we had passed 93 red cars, yet she had been so focused on the white cars that she hadn’t seen a single one. This simple experiment illustrates an important psychological phenomenon known as selective attention: “The ability to pay attention to a limited array of all available sensory information…a filter that helps us prioritize information according to its importance.” (Bertram Ploog, 2013).

Gestalt psychotherapist Geoff Pelham comments that, in any given relationship or situation, we notice who or what matters most to us (The Coaching Relationship in Practice, 2015). This idea of who or what matters most reflects beliefs, values and emotions. In this exercise, my daughter was influenced and motivated by her beliefs (that this experiment would serve some useful purpose), values (the prospect of a £10 reward) and emotion (her choice of a colour she likes). These factors combined to ensure concentration on a task (counting white cars) that required selective attention.

Why is this insight significant in our work with people? The principle extends beyond literal-visual perception to deeper psychological processes too. Our beliefs, values and emotions subconsciously influence our focus and act as filters. We construe personal-shared narratives based on what we perceive. Such narratives appear to us as-if reality, as-if totality, and often without any awareness of who or what we have excluded. As such, narratives always point to and reveal, implicitly, who and what matters most to a person, group or culture, rather than to a definitive account of reality per se.
​
A key question is, therefore: who or what are we, and others, not-noticing? If we can enable a shift in perception, a re-shaping of a narrative, what then becomes possible?

Interested to do further reading in this area? See: The Art of Looking: Eleven Ways of Viewing the Multiple Realities of our Everyday Wonderland.
12 Comments

Ambivalence

13/3/2021

24 Comments

 
Picture
‘Should I stay or should I go?’ (The Clash)
​

Buridan’s Ass: a paradox in which a hungry donkey finds itself standing precisely midway between two identical stacks of hay. Vacillating with indecision because there are no grounds for choosing a preferred option, the poor donkey starves to death. Whilst often used in philosophy to debate issues of free will vs determinism, this allegory also serves as a graphic illustration of ambivalence.

‘Ambivalence is simultaneously wanting and not wanting something, or wanting both of two incompatible things…Take a step in one direction and the other starts looking better. The closer you get to one alternative, the more its disadvantages become apparent while nostalgia for the other beckons.’ (Miller, W. & Rollnick, S., Motivational Interviewing: Helping People to Change, 2013).

We may experience this tug-of-war viscerally when faced with important and equally-compelling choices between X and Y in, say, relationships, careers or other significant life decisions. We may, likewise, experience a paralysis of analysis, a type of over-thinking if multiple options are available to us yet with no unequivocally-convincing reason to choose one course of action over another.

Ambivalence can leave a person procrastinating, ineffective, drained and frustrated. It’s as if relative pros and cons balance out and leave us stuck. So how to break the deadlock and enable a change? Here are some ideas. 1. Enable a person to step back from the immediate decision to see a bigger picture. ‘What’s more important here: to make a choice, or to choose one option over another?’

2. Ask the person: ‘What’s your intuition or gut instinct telling you, irrespective of whether or not you can see a rationale for it?’ 3. Help the person to explore different and broader perspectives: ‘Which option would e.g. God, your CEO, your team, your family or yourself 5 years from now, prefer you to take?’ 4. Support and challenge the person to take a decision and to stick with it.

How do you deal with ambivalence? Do you feel stuck? Get in touch!
24 Comments

Choice

3/7/2020

48 Comments

 
Picture

‘Did you just fall?’ ‘No, I was checking if gravity still works.’ (Meggy Jo)
​
‘You are responsible for everything that happens to you.’ That’s a bit extreme, isn’t it? This was the opening line of some motorcycle training I signed up to last week. I have owned 24 bikes and been off 19 times but some of them definitely were not my fault. At least, I didn’t think so. The training is challenging me to think very differently about my own part in what happened – what I knew or didn’t know; what I was feeling; the various choices and decisions I made; the actions that led to a crash.

This is similar to psychiatrist William Glasser’s ‘total behaviour’ in Choice Theory. Glasser proposes that everything we ‘do’ (i.e. thoughts; actions; feelings; physiology) is a dimension of chosen behaviour. He argues strongly that we have a high degree of direct control over our actions and thoughts and a fair degree of indirect control over our feelings and physiology. It’s a radical idea, offering a vision of far greater personal agency and responsibility than many of us would imagine possible.

If I genuinely have choice over what I do, I am also capable of choosing something better. It means no more ducking and diving, attributing what happens in my life (or on my bike) solely to others or to circumstances. I can’t control everything, but I do have an influence over what happens next and how. This kind of awakening can feel liberating and scary, and often calls for real humility and courage. What are you willing to take responsibility for? How do you challenge and support choice in others?
48 Comments

Grit

19/6/2020

18 Comments

 
Picture

If at first you don't succeed? 'Try to hide your astonishment.' (Harry Banks); 'Hide all the evidence that you ever tried!' (Billy Collins)

​There are things we can do, and there are things we are willing to do; and there is a great deal of difference between the two. I could be, for instance, capable of doing a particular job well but have absolutely no commitment to do so. I could, conversely, throw myself wholeheartedly into a job that I’m hopelessly incompetent at. If we like grids, we can draw two axes with can do/can’t do as one polarity, and willing to do/not-willing to do as the other. It makes a great, simple tool to use in e.g. recruitment and selection; performance management and development; talent and career planning.

I worked with an organisation that used ‘ready, willing and able’ as a core talent management tool; a variation of a standard performance vs potential matrix. Ready meant ‘can do’ (as above) and able meant ‘wider life and work circumstances-permitting’. It opened up some valuable and creative conversations when leaders and team members met to compare and contrast insights, aspirations and ideas on possible ways forward. The ‘able’ dimension also drew broader cultural, contextual and systemic factors into the frame: influences that lay beyond individual can-do and will-do alone.

In my experience, the ‘will-do’ dimension, which incorporates e.g. motivation, determination and perseverance, often proves vital. It taps into beliefs, values and character and sifts out, ‘I would love to do this, in principle’, from, ‘I am willing to do whatever it takes (within legal-ethical boundaries) to succeed.’ It’s also the aspect that many leadership, recruitment, coaching and training conversations pay least attention to; assuming that e.g. goals, experience, qualifications, knowledge and skills are enough. How do you ensure traction? How do you test, nurture and help sustain the critical ‘will’?
18 Comments

Isolationship

26/3/2020

29 Comments

 
Picture
Lockdown, as a self- or state-imposed isolation from other people, is a physical response to a physical threat, a measure taken to limit the impact of a clear and present danger. The current, global, disease crisis-response is a very explicit case in point. Yet every action risks creating its own unintended consequences. Take, for instance, mental and physical health problems that may well result from media-induced fear and panic; sustained social isolation; reduced physical exercise.

Cast your eye to the poorer countries and communities in the world, and the list grows much longer. You can add stress from lost essential livelihoods; lack of access to food, safe water, sanitation and health facilities; increased risks of corruption and exploitation of the most vulnerable people. So, in the face of such existential threats, what can we do? William Glasser, a choice-theory, relational psychotherapist, offers useful insight in his 3Rs formula: Reality + Responsibility + Relationship.
​
Reality: Look beyond our own immediate thoughts, feelings and circumstances to see, where possible, a bigger picture. Reflect critically on what we see and hear in the media. Keep things in perspective. Responsibility: Acknowledge that our actions in the face of adversity represent choices. We can make different choices. Do what is right, not just what is expedient. Relationships: Look outwards when tempted to close inwards. Ask for support. Offer it too. Keep in touch. Pray.

Would you find coaching with the 3xRs helpful? Get in touch! info@nick-wright.com
29 Comments

Choose

9/5/2016

62 Comments

 
Picture

'The notion of choice lies at the epicentre of human experience.’ (Popova on Frankl)

The idea of choice, the ability to choose freely, lies at the heart of personal leadership. It can be profoundly liberating and empowering and, at the same time, carries with it genuine responsibility and accountability. It means that a person is an agent of his or her own experience, not merely a passive recipient. If I can choose, it means I have options. I can change things. I’m not fixed.

Take, for instance, ‘I have to go to this meeting’ or, ‘I have to complete this report by Friday.’ This language reflects and influences a person’s psychological framing of a situation and emotional response to it. ‘I have to...’ suggests the person’s decisions and actions are being driven entirely by forces external to them. It’s as if there is only one course of action available – and no choice. 

Morgan says, ‘People have a knack for getting trapped in webs of their own creation.’ So try instead with active voice, ‘I’m going to choose to go to this meeting’ or, ‘I will choose to complete this report by Friday.’ It can feel like a shift in ownership, an injection of energy. Choices have consequences - yet the action, the feeling, of choosing can move a person or team from passivity to proactivity.

In my experience, to raise awareness and stimulate personal leadership and choice, leaders, coaches, OD professionals and trainers can hold up mirrors and pose questions such as: ‘What words are you speaking to yourself?’, ‘What assumptions are you making?’, ‘Who or what is constraining you?’, ‘What are you willing to take responsibility for?’, ‘What are you willing to choose?’
62 Comments

What's your coaching style?

24/4/2014

32 Comments

 
Picture

​How would you describe your coaching style? What questions would you bring to a client situation?

In my experience, it depends on a whole range of factors including the client, the relationship, the situation and what beliefs and expertise I, as coach, may hold. It also depends on what frame of reference or approach I and the client believe could be most beneficial. Some coaches are committed to a specific theory, philosophy or approach. Others are more fluid or eclectic.

Take, for instance, a leader in a Christian organisation struggling with issues in her team. The coach could help the leader explore and address the situation drawing on any number of perspectives or methods. Although not mutually exclusive, each has its own focus and emphasis. The content and boundaries will reflect what the client and coach believe may be significant:

Appreciative/solutions-focused: e.g. ‘What would an ideal team look and feel like for you?’, ‘When has this team been at its best?’, ‘What made the greatest positive difference at the time?’, ‘What opportunity does this situation represent?’, ‘On a scale of 1-10, how well is this team meeting your and other team members’ expectations?’, ‘What would it take to move it up a notch?’

Psychodynamic/cognitive-behavioural: e.g. ‘What picture comes to mind when you imagine the team?’, ‘What might a detached observer notice about the team?’, ‘How does this struggle feel for you?’, ‘When have you felt like that in the past?’, ‘What do you do when you feel that way?’, ‘What could your own behaviour be evoking in the team?’, ‘What could you do differently?’

Gestalt/systemic: e.g. ‘What is holding your attention in this situation?’ ‘What are you not noticing?’, ‘What are you inferring from people’s behaviour in the team?’, ‘What underlying needs are team members trying to fulfil by behaving this way?’, ‘What is this team situation telling you about wider issues in the organization?’, ‘What resources could you draw on to support you?’

Spiritual/existential: e.g. ‘How is this situation affecting your sense of calling as a leader?’, ‘What has God taught you in the past that  could help you deal with this situation?’, ‘What resonances do you see between your leadership struggle and that experienced by people in the Bible?’, ‘What ways of dealing with this would feel most congruent with your beliefs and values?’

An important principle I’ve learned is to explore options and to contract with the client. ‘These are some of the ways in which we could approach this issue. What might work best for you?’ This enables the client to retain appropriate choice and control whilst, at the same time, introduces possibilities, opportunities and potential new experiences that could prove transformational.
32 Comments

Three coaching questions

24/3/2014

49 Comments

 
Picture

​What are your favourite coaching questions? I often use 3 that I’ve found can create a remarkable shift in awareness, insight and practice, especially in team coaching. I’ve applied them using variations in language and adapted them to different client issues, opportunities and challenges. They draw on principles from psychodynamic, Gestalt and solutions-focused coaching and are particularly helpful when a client or team feels stuck, unable to find a way forward.

* ‘What’s your contribution to what you are experiencing?’
* ‘What do you need, to contribute your best?’
* ‘What would it take..?’

Client: ‘These meetings feel so boring! I always leave feeling drained rather than energised.’ Coach: ‘What’s your contribution to what you are experiencing?’ Client: ‘Excuse me?’ Coach: ‘What do you do when you feel bored?’ Client: ‘I drift away, look out of the window.’ Coach: ‘What might be the impact on the wider group when you drift away?’ Client: ‘I guess others may disengage too.’ Coach: ‘How does the meeting feel when people disengage?’ Client: 'Hmmm…boring!’

Coach: ‘What do you need to contribute your best?’ Client: ‘It would help certainly if we could negotiate and agree the agenda beforehand, rather than focus on things that feel irrelevant.’ Coach: ‘So you want to ensure the agenda feels relevant to you. What else?’ Client: ‘If we could meet off site and break for coffee from time to time, that would feel more energising.’ Coach: ‘So venue and breaks make a difference too. Anything else?’ Client: ‘No, that’s it.’

Client: ‘I don’t think I can influence where and how these meetings are held.’ Coach: ‘It sounds like you feel quite powerless. How would you rate your level of influence on a scale of 1-10?’ Client: ‘Around 3’. Coach: ‘What would it take to move it up to a 6 or 7?’ Client: ‘I guess if I showed more support in the meetings, the leader may be more open to my suggestions.’ Coach: ‘What else would it take?’ Client: ‘I could work on building my relationship with the leader outside of meetings too.’

These type of questions can help a client grow in awareness of the interplay between intrapersonal, interpersonal and group dynamics, his or her impact within a wider system, what he or she needs to perform well and how to influence the system itself. They can also shift a person or team from mental, emotional and physical passivity to active, optimistic engagement. What are your favourite coaching questions? How have you used them and what happened as a result?
49 Comments

What does it mean?

11/11/2013

65 Comments

 
Picture

​‘What is most important about any event is not what happened, but what it means. Events and meanings are loosely coupled: the same events can have very different meanings for different people because of differences in the schema that they use to interpret their experience.’ These illuminating words from Bolman & Deal in Reframing Organisations (1991) have stayed with me throughout my coaching and OD practice.

They have strong resonances with similar insights in rational emotive therapy and cognitive behavioural therapy. According to Ellis, what we feel in any specific situation or experience is governed (or at least influenced) by what significance we attribute to that situation or experience. One person could lose their job and feel a sense of release to do something new, another could face the same circumstances and feel distraught because of its financial implications.

What significance we attribute to a situation or experience and how we may feel and act in response to it depends partly on our own personal preferences, beliefs, perspective and conscious or subconscious conclusions drawn from our previous experiences. It also depends on our cultural context and background, i.e. how we have learned to interpret and respond to situations as part of a wider cultural group with its own history, values, norms and expectations.

A challenge and opportunity in coaching and OD is sometimes to help a client (whether individual or group) step back from an immediate experience and reflect on what the client (or others) are noticing and not noticing, what significance the client (or others) are attributing to it and how this is affecting emotional state, engagement, choices and behaviour. Exploring in this way can open the client to reframing, feeling differently and making positive choices.

In his book, Into the Silent Land (2006), Laird makes similar observations. Although speaking about distractions in prayer and the challenges of learning stillness and silence, his illustrations provide great examples of how the conversations we hold in our heads and the significance we attribute to events often impact on us more than events themselves. He articulates this  phenomenon so vividly that I will quote him directly below:

‘We are trying to sit in silence…and the people next door start blasting their music. Our mind is so heavy with its own noise that we actually hear very little of the music. We are mainly caught up on a reactive commentary: ‘Why do they have to have it so loud!’ ‘I’m going to phone the police!’ ‘I’m going to sue them!’ And along with this comes a whole string of emotional commentary, crackling irritation, and spasms of resolve to give them a piece of your mind when you next see them. The music was simply blasting, but we added a string of commentary to it. And we are completely caught up in this, unaware that we are doing much more than just hearing music.

‘Or we are sitting in prayer and someone whom we don’t especially like or perhaps fear enters the room. Immediately, we become embroiled with the object of fear, avoiding the fear itself, and we begin to strategise: perhaps an inconspicuous departure or protective act of aggression or perhaps a charm offensive, whereby we can control the situation by ingratiating ourselves with the enemy. The varieties of posturing are endless, but the point is that we are so wrapped up in our reaction, with all its commentary, that we hardly notice what is happening, although we feel the bondage.’
 
This type of emotional response can cloud a client’s thinking (cf ‘kicking up the dust’) and result in cognitive distortions, that is ways of perceiving a situation that are very different (e.g. more blinkered or extreme) than those of a more detached observer. In  such situations, I may seek to help reduce the client’s emotional arousal (e.g. through catharsis, distraction or relaxation) so that he or she is able to think and see more clearly again.

I may also help the client reflect on the narrative he or she is using to describe the situation (e.g. key words, loaded phrases, implied assumptions, underlying values). This can enable the client to be and act with greater awareness or to experiment with alternative interpretations and behaviours that could be more open and constructive. Finally, there are wider implications that stretch beyond work with individual clients.

Those leading groups and organisations must pay special attention to the symbolic or representational significance that actions, events and experiences may hold, especially for those from different cultural backgrounds (whether social or professional) or who may have been through similar perceived experiences in the past. If in doubt, it’s wise ask others how they feel about a change, what it would signify for them and what they believe would be the best way forward.
65 Comments

Developing personal leadership

30/3/2013

69 Comments

 
Picture

​What is it that makes certain individuals stand out from the crowd? How is it that some people resist peer pressure, seize the initiative and radically break the mould? Is this kind of personal leadership, the ability to think freely, move proactively and act autonomously, something we should seek to attract and nurture in organisations? Could it release fresh energy, inspiration and innovation? The relationship between an individual, group and organisation is complex. Organisations as groups often foster consistency, continuity and conformity. We test people during recruitment for their potential fit, we induct and orientate people into the existing culture and we performance manage people to deliver preconceived products and services.

It’s a brave organisation that recruits and develops social revolutionaries, people who will instinctively challenge the status quo, think laterally, refuse to accept time-honoured traditions and push for something new. For leaders who operate in a conventional management paradigm, it can feel threatening, confusing and chaotic. The risks can seem too high and too dangerous. I worked in one organisation where we recognised our culture had become too settled, too complacent, too safe. People often commented on its warm, supportive relational nature but it lacked its former edginess, struggled to deal with conflict and desperately needed to innovate. The challenge was how to introduce and sustain a shift without evoking defensiveness.

Social psychologists offer some valuable insights here, for instance in terms of social loafing and diffusion of responsibility where individuals are less likely to act independently or with the same degree of effort if they perceive themselves as part of a wider group where responsibility is shared. A challenge in this organisation was how to stimulate personal initiative and responsibility. Social conformity is another social psychological factor where people are likely to act consistently with the norms of a group if it provides them with a sense of acceptance and belonging within that group, or the approval of a perceived authority figure. A challenge in this organisation was how to ensure that personal initiative and responsibility were valued and affirmed.

We took a four pronged approach. Firstly, we worked with the leadership team with a skilled external consultant known for his outspoken, courageous, challenging style to develop a more robust leadership culture, capable of open and honest conversations without fear that this would undermine relationships. This enabled the top team to model a new cultural style. Secondly, we introduced a simple behavioural framework that positively affirmed personal leadership in terms including personal initiative, personal responsibility, creative thinking and innovative practice. This framework was embedded into the organisation’s recruitment and performance development to attract, develop and reward these qualities and capabilities.

Thirdly, we held an annual ceremony where staff were invited to nominate peers for awards where they had seen positive examples of such qualities demonstrated in practice. The peer aspect helped raise awareness and reinforce personal leadership as a cultural quality valued and affirmed by the organisation and to capture real stories that illustrated what it looked like in practice. Fourthly, we created a new innovation post, appointed an innovation enthusiast and allocated a new budget to stimulate and enable creative thinking and innovation across the organisation. This created a culture shift and a tangible symbol of the leaders’commitment to move in this direction. A willingness to question the status quo became a cultural value.

A corresponding challenge was how to engender a spirit of personal leadership that took the wider system and relationships into account. If individuals only operated independently and didn’t take account of or responsibility for the implications of their decisions and actions on others, relationships would become strained, the organisation would become chaotic and it wouldn’t achieve its goals. To address this issue, we introduced the notion of shared leadership alongside personal leadership, emphasising and affirming the value of collaborative working alongside independent initiative. This too was reflected in the annual staff award ceremony and in recruitment, development and rewards. It was a matter of creative balance.

As a tool for developing greater personal and shared leadership, I have found the following questions can be helpful: Who are my cultural role models? Who have I seen demonstrate great personal leadership? What can I learn from them? What would it take to contribute my best in this situation? What will I do to make sure it happens? In the past 12 months, where have I shown personal initiative? When have I held back from saying what I really thought or felt for fear of disapproval? What are the impacts of my actions on others? How far do I take responsibility to help others manage the implications of my decisions? How can I work collaboratively to achieve better win-win solutions? What difference do I want my life to make here?
69 Comments
<<Previous

    ​Nick Wright

    ​I'm a psychological coach, trainer and OD consultant. Curious to discover how can I help you? ​Get in touch!

    Picture
    Picture
    Picture

    Enter your email address:

    Delivered by FeedBurner


    ​Archives

    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    October 2015
    September 2015
    July 2015
    June 2015
    May 2015
    April 2015
    February 2015
    January 2015
    December 2014
    November 2014
    August 2014
    July 2014
    May 2014
    April 2014
    March 2014
    February 2014
    December 2013
    November 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013
    February 2013
    January 2013
    December 2012
    November 2012
    October 2012
    July 2012
    June 2012
    May 2012
    April 2012
    March 2012
    February 2012
    January 2012
    December 2011
    November 2011
    October 2011
    September 2011
    August 2011
    July 2011
    June 2011
    May 2011
    April 2011
    March 2011
    February 2011

    Categories

    All
    Abc
    Accountability
    Act
    Action
    Action Learning
    Adaptability
    Adaptive
    Advent
    Adventure
    Agency
    Ambiguity
    Angle
    Anxiety
    Appraisal
    Appreciation
    Appreciative
    Appreciative Inquiry
    Approach
    Argyris
    Asia
    Assumption
    Assumptions
    Attachment
    Attention
    Attitude
    Audience
    Authenticity
    Autonomy
    Avoidance
    Awareness
    Behaviour
    Being
    Belief
    Beliefs
    Bias
    Bible
    Body Language
    Boundaries
    Brainstorming
    Brand
    Calling
    Care
    Career
    Censorship
    Challenge
    Change
    Character
    Charity
    Child
    Choice
    Christ
    Christian
    Christmas
    Client
    Climate
    Coach
    Coaching
    Coactive
    Cognition
    Cognitive
    Cognitive Behavioural
    Commitment
    Communication
    Compassion
    Competence
    Competencies
    Complexity
    Concepts
    Conflict
    Congruence
    Consciousness
    Construct
    Constructs
    Consultancy
    Contact
    Content
    Context
    Contracting
    Contribution
    Control
    Conversation
    Counselling
    Counterintiution
    Counterintuition
    Countertransference
    Courage
    Craziness
    Creativity
    Crisis
    Critical Reflective Practice
    Critical Thinking
    Critique
    Cross
    Cross Culture
    Cross-culture
    Culture
    Curiosity
    Customer Care
    Customers
    Deception
    Decision
    Deconstruction
    Defence
    Defences
    Definition
    Delusion
    Democracy
    Depression
    Determination
    Development
    Deviance
    Deviant
    Disaster
    Discernment
    Disclosure
    Discovery
    Disruptive
    Dissent
    Dissident
    Dissonance
    Distinctiveness
    Distortion
    Diversity
    Dream
    Dynamic
    Dynamics
    Easter
    Ecology
    Edge
    Education
    Effectiveness
    Efficiency
    Ego State
    Emergence
    Emotion
    Emotional
    Emotional Intelligence
    Empathy
    Encouragement
    Energy
    Engagement
    Environment
    Eternity
    Ethics
    Evaluation
    Evidence
    Evocative
    Existential
    Existentialism
    Expectation
    Expectations
    Experience
    Experiment
    Experimentation
    Exploration
    Explore
    Exposure
    Facilitation
    Faith
    Fear
    Feedback
    Feeling
    Figure
    Filter
    Flashback
    Focus
    Forgiveness
    Framework
    Freedom
    Freud
    Fun
    Gestalt
    Goal
    Goals
    God
    Gospel
    Grace
    Grief
    Grit
    Ground
    Group
    Guidance
    Healing
    Hear
    Heidegger
    Hero
    Hope
    Human Givens
    Humanity
    Human Resources
    Humility
    Humour
    Hypotheses
    Ideation
    Identity
    Image
    Imagination
    Impact
    Impostor
    Independence
    Influence
    INGO
    Initiative
    Injustice
    Innovation
    Inquiry
    Insight
    Inspiration
    Instinct
    Integrity
    Intention
    Interdependence
    Interference
    Interpretation
    Intimacy
    Introversion
    Intuition
    Invisible
    Jesus
    Journey
    Justice
    Keys
    Knowing
    Labels
    Language
    Lateral Thinking
    Leader
    Leadership
    Learning
    Lesson
    Liberal
    Life
    Light
    Listening
    Logic
    Loss
    Love
    Management
    Manager
    Marathon
    Matrix
    Mbti
    Meaning
    Media
    Mediation
    Meetings
    Memory
    Mentoring
    Merit
    Metaphor
    Metaphysic
    Mindfulness
    Miracle
    Mirroring
    Misfit
    Mission
    Mode
    Motivation
    Mystery
    Narrative
    Need
    Negotiation
    Networking
    Norm
    Norms
    Noticing
    Online
    Operations
    Opportunity
    Oppression
    Organisation
    Organisation Develoment
    Organisation Development
    Origin
    Pace
    Panic
    Paradigm
    Paradox
    Partnership
    Pastoral
    Pattern Matching
    Peace
    People
    Perception
    Perfectionism
    Performance
    Perseverance
    Personal Constructs
    Personal Leadership
    Person Centred
    Perspective
    Phenomenology
    Phenomenon
    Philippines
    Philosophy
    Physicality
    Plan
    Plans
    Plato
    Play
    Polarity
    Politics
    Poor
    Positive
    Positive Psychology
    Posture
    Potential
    Potential#
    Poverty
    Practice
    Praxis
    Prayer
    Preference
    Prepare
    Presence
    Priorities
    Proactivity
    Problem Solving
    Process
    Professional
    Progressive
    Projection
    Prompt
    Providence
    Provocative
    Psychoanalysis
    Psychodynamic
    Psychodynamics
    Psychology
    Psychometrics
    Psychotherapy
    Purpose
    Quality
    Questions
    Radical
    Rational
    Rationale
    Rationalisation
    Rationality
    Reality
    Reasoning
    Reconciliation
    Recruitment
    Reflect
    Reflection
    Reflective Practice
    Reflexivity
    Reframing
    Relationship
    Relationships
    Release
    Religion
    Representation
    Rescue
    Research
    Resilience
    Resonance
    Resourcefulness
    Responsibility
    Responsive
    Responsiveness
    Revelation
    Rights
    Risk
    Role
    Role Model
    Rosabeth Moss-kanter
    Rules
    Sabbath
    Satnav
    Schemata
    School
    Science
    Security
    See
    Selection
    Selective Attention
    Self
    Sense Making
    Senses
    Sensitivity
    Serendipity
    Servant
    Shadow
    Significance
    Silence
    Sin
    Social Construct
    Social Construction
    Social Constructionism
    Social Media
    Social Psychology
    Socrates
    Solution Focused
    Solutions
    Solutions Focus
    Solutions-focus
    Space
    Speed
    Spirit
    Spirituality
    Stance
    Stealth
    Stereotypes
    Story
    Strategic
    Strategy
    Strengths
    Stress
    Stretch
    Structure
    Struggle
    Stuck
    Style
    Subconscious
    Subjectivity
    Success
    Supervision
    Support
    Sustainability
    Symbol
    Symbolism
    Systems
    Systems Thinking
    TA
    Tactical
    Tactics
    Talent
    Teaching
    Team
    Teamwork
    Theology
    Theory
    Therapy
    Thinking
    Thought
    Time
    Touch
    Traction
    Training
    Transactional Analysis
    Transference
    Transformation
    Transition
    Transitional Object
    Trust
    Truth
    Uncertainty
    Unexpected
    Value
    Values
    Violence
    Visibility
    Vision
    Voice
    VUCA
    Vulnerability
    Weird
    Wellbeing
    Will
    Window
    Wisdom
    Wonder
    Words
    Worth
    Zoom

    RSS Feed

Proudly powered by Weebly
  • Home
  • About
  • Services
  • Testimonials
  • Articles
    • Organisations and leadership
    • Learning and development
    • Coaching and counselling
  • Blog
  • e-Resources
  • News
  • Contact