 ‘There’s nothing more dangerous than a resourceful idiot.’ (Scott Adams) 15 minutes before I was due to lead an online change leadership workshop in Germany, I stepped outside briefly for a breath of fresh air. I wanted to clear my head, focus and pray. Then…oh no, I heard a gentle click behind me and discovered, to my alarm, that I couldn’t open the door without a key. It hung tantalisingly on the inside and I could see my mobile phone staring at me blankly from the table. Aha, I thought. I will ask my hosts to let me in. Oh, they were out. Mild feelings of panic rising, I rushed to a neighbour. Thank God they were in, could understand my Englisch-Deutsch, had the hosts’ number and could call. Now, with just 2 minutes to go, my host appeared and saved the day. It was a timely reminder that sudden change can come from anywhere, unexpectedly and often from left field. It was also a helpful reminder that leadership, resilience and agency aren’t simply inward, intra-personal qualities or strengths. Our ability to handle the impacts of changes and transitions often emerges from an outward-facing resourcefulness, looking outside of ourselves openly (and, for me, prayerfully) for people and-or other resources who can co-create and co-enable a solution with us…or – if no solution is possible – sit with us in the midst of discomfort, disappointment or pain.
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 I spent 5 years learning French, 4 years learning German, 3 years learning Greek, 2 months learning to teach English and 1 year learning Hebrew. I've also learned a smattering of words and phrases in languages as diverse as Japanese, Arabic, Spanish, Filipino and BSL. Whereas traditional language-learning often focuses primarily on vocabulary, grammar and pronunciation, I find myself especially interested in social-psychological dimensions such as confidence, context and culture. Manoeuvring between languages often calls for a nuanced interpretation rather than simple translation, paying attention to, say, intention, meaning and relationship before mechanics like spelling or word order. I find there are similar dynamics at play in other (and equally-complex) human-relational arenas such as leadership, teamwork, coaching and facilitation. Psychoanalyst Carl Jung commented astutely: ‘Learn your theories as well as you can, but put them aside when you touch the miracle of the living soul.’ Textbook techniques will take us so far, yet real transformation often emerges through the sensitive manifestation of human-spiritual qualities in our relationships and practice including: presence, contact and trust. This calls us continually to explore questions such as, ‘What does this person (or group) need in this situation at this time?’ This is very different to a simple, ‘If X, do Y.’ As we enter the New Year, I’m aware of so many complex challenges that are impacting dramatically on people, communities, organisations, nations and the entire natural-environmental ecosystem. In such circumstances, it can be tempting to grasp hold of simplistic, mechanistic solutions that, we hope, will help us to feel less anxious, less vulnerable and less out-of-control. We may risk closing in on ourselves to defend and protect those beliefs, behaviours and interests that provide us with a sense of reassurance, safety and security. In 2023, I hope and pray, with open mind and heart, that I will stay close to the call-principles that guide my practice: prayer, presence, participation. How about you? Happy New Year! Light shines in darkness. We can be hope.  ‘If you want to know what your true values are, have a look at your diary and your bank statement.’ (Selwyn Hughes) Take any example of an important-to-you decision that you have taken during this past week. Consciously or subconsciously, directly or indirectly, it will have reflected something of your underlying beliefs and values. At one level, every decision we take with awareness represents the outcome of a choice point, analogous to a choice of a direction at an intersection in a road. Guiding principles are a way of choosing to align our decisions and behaviour with our beliefs, ethics and values. I worked with a group recently where, during feedback, participants commented on how they felt impacted by what they saw and experienced as my ‘distinctive’ style and approach. They were curious and asked me what, if anything, lay behind this – that which they had experienced – for me. What is it that makes the difference? I held up a small, yellow, post-it note to the screen. On it are written 3 words in my own scrawled handwriting: Prayer, Presence, Participation. These are, if you like, the guiding principles that underpin me personally and all of my work professionally. I carry them with me and have them stuck on my desk, beside the monitor. I pause and focus on them consciously and deliberately before, say, writing a message, joining a conversation or running a workshop. They really do matter to me. Prayer is inviting and opening myself to God’s insight, wisdom and power. He is able to reveal, do and achieve things that are truly impossible for me alone. Presence is ensuring quality of attention and contact with each person or group that I will meet. It’s viewing and approaching each person, each moment, as a sacred encounter. Participation is an invitational spirit that calls for humility and courage. It means engaging with people, not simply technology or any materials that we may use. At the end of the conversation, I invited each person in the group to reflect for a moment – for as long as they needed – and to write down 3 words that, perhaps, they would choose to underpin their own practice. They did this thoughtfully, alone, then each shared with others in the group what they had written. This felt so much deeper and more meaningful than simple words on paper could capture or convey. It was about integrity, authenticity and congruence: choosing to take a stance. What core principles guide the focus and parameters of your decisions and behaviour? What stance are you willing to take?  ‘If you can remove the hazard, do it. If you can’t do that, do what you can to minimise the impact of the hazard. If you can’t do that, prepare for recovery in the aftermath.’ (Bill Crooks) That was a proud moment. I stepped into the lift in a Phnom Penh hotel and there, blazoned on the wall, was a poster with a stark warning, ‘Don’t even think about it.’ It was a campaign against the child sex tourism trade, led by international Christian NGO World Vision and the Cambodian police. I had just arrived there on assignment with World Vision and, seeing its logo displayed alongside this message, it gave fresh inspiration and passion to my own work. Later that evening, I was taken by World Vision activists into a dark city alleyway to meet with some street children. The workers brought lanterns, food, drink and first aid kits to meet the children’s immediate needs before sitting on the ground to chat with them. I was amazed by the kids’ bright spirits, laughing playfully as they spoke with us. The activists opened picture books and talked the children through how to avoid the dangers of sexual exploitation. It was sobering at the end to watch the children drift off back into the mist and darkness, still smiling and waving at us as they went. I wondered what their lives must be like, eking out an existence by scavenging and begging, and I felt deeply affected by this encounter. I noticed my instinctive desire to rescue these children who were clearly so poor and vulnerable. I was struck, by contrast, by the activists’ approach to developing the children’s own resilience. On asking about this later, the activists explained to me that the scale of the challenge is so great that it dwarfs the physical resources they have to meet it. They had chosen a strategy that enabled them to reach the greatest numbers of children – recognising the hard realities of these kids’ worlds and enabling, where possible, their safety and wellbeing within those contexts. It was protection by preparation and mitigation, by standing alongside in the midst. This agonisingly difficult choice enabled the activists to focus their more intensive support and care on children who were the most vulnerable among the vulnerable; for instance, those who were sick or dying or living with severe disabilities or mental health issues. They partnered with the children, local communities, civil society organisations and central government agencies to catalyse and sustain an effective response. Love in action. We can be hope.  ‘Truth is the first casualty of war, they say. In fact, it’s more often freedom and reason.’ (Brendan O’Neill) I was wrong. I didn’t imagine that Russia would actually launch a full-scale assault on Ukraine. I felt sick, shocked and dismayed as the news unfolded this week. I can only imagine how it must feel for Ukrainians to find their country under attack and for Russians to discover their country has started a war. I felt near-despair too as I listened to rhetoric in the UK Parliament and media in the immediate wake of the invasion, denouncing neo-fascist Russian nationalism and imperialism whilst, at the same time, silencing any voices of dissent here with words like ‘appeasement’ and ‘treason’. There are insights from various psychological fields that can help us, yet we know from arenas such as cognitive and human givens therapies that our receptivity and ability to reason is impacted profoundly when overwhelmed by feeling. Emotions like anger, resentment and fear are running high at the moment; and understandably so because this crisis and all that it could mean are very real and being experienced by real people, families and communities here-and-now – and that makes it hard to think clearly. Yet we must think, and pray, and act with wisdom, and quickly. I can only guess what’s in Putin’s mind. The geopolitical dimensions to this conflict are complex and well beyond my ability to know or understand. I can, however, speak as a citizen or the West. I spent many years working closely with an anti-Nazi activist in Germany. I learned that we need to pay very careful attention to the conditions in which otherwise insane decisions will appear and feel rational. Hitler and the Nazis were supported and elected in Germany by many with great enthusiasm against a specific contextual backdrop: in Gestalt psychology, the ‘ground’ that gives rise to a ‘figure’. The ’ground’ out of which the current crisis has developed is very complex indeed. It includes: a long cultural history in Russia of autocratic leadership; the brutal and devastating Nazi invasion of the Soviet Union from (geographically) the West; a loss of Russian power and self-esteem following the collapse of the Soviet Union; the subsequent expansion of the NATO military alliance eastwards towards Russia’s borders; the expansion of the EU economic block eastwards to (potentially) incorporate Ukraine; a corresponding and growing sense of vulnerability and resentment in Russia. Does this suggest that the West has somehow caused the war in Ukraine? No. Correlation of these factors does not mean causation. Putin has made his own decisions. Does it suggest that the West has contributed to creating the conditions under which Putin’s decision became more likely? That’s a question I believe, in the midst of our justifiable outrage at Russia’s unjustifiable actions, we would do well to consider with prayer, humility and critical reflexivity. We stand at the edge of a dangerous precipice and, to move forward, we need very different thinking to that which brought us here.  ‘To demand perfection from someone is to crush them.’ (Joyce Huggett)
I’m a recovering perfectionist. Perhaps I’ll never fully get over it, but the first step is at least to admit it. In the olden days when we used to write things like letters, essays and reports on paper with a typewriter or pen (some of you won’t remember that far back), I can recall clearly a sense of dismay if I made a mistake at the end of a sheet, and ripping it up to start all over again. The thought of a crossed-out word, or Tippex, was far too painful to contemplate. Everything had to be…perfect. This kind of perfectionist streak can be a blessing and a curse. On the one hand, it can drive us to achieve dizzying heights that would otherwise seem impossible. On the other hand, it can leave us permanently frustrated, disappointed or exhausted. We may spend inordinate amounts of time and energy on tasks and relationships, where ‘good enough’ really would have been good and enough. There’s an opportunity cost too: I’m wasting resources that would be better used elsewhere. Yet perhaps the most dangerous dynamic is if and when we begin to impose those same standards, expectations and demands on other people; irrespective of what the situation or relationship itself calls for. This is a risk of ‘red pen leadership’ – where a leader or manager (or, perhaps, parent or partner) takes issue with every slightest detail in another person’s e.g. appearance, performance or behaviour, to the point where the other person is left feeling damaged, diminished or despairing. If you have perfectionist tendencies or are leading-coaching others who do, there are some useful insights from psychology that can help, e.g. psychodynamic: ‘What has happened to you that makes perfection feel so critical?’; Gestalt: ‘What are you not-noticing here and now?’; cognitive: ‘What assumptions are you making about who or what’s most important?’; systemic: ‘What cultural factors are driving your behaviour?’ I’m learning to breathe, pray, relax, be more pragmatic – and forgive.  Last week felt like a perfect storm, an unexpected convergence of pressures from all directions that left me reeling. Betsy Kolkea describes it as like having the tail shot off a plane in mid-flight; a sudden loss of control that sets us spinning downward at terrifying speed. I’m reminded me of the dramatic plane-falling-from-the-sky scene in the film Knight & Day, where Cameron Diaz asks Tom Cruise anxiously, ‘Are we going down?’, to which he replies with a grin, ‘It’s just a rapid descent.’
In that satirical moment, the character played by Cruise actually models an important principle in a sudden crisis: create a pause, no matter how brief, to breathe, reflect, weigh up options (and, for me, pray) – then decide and act. I heard a similar idea in a video this week, about how to survive a parachute jump if the parachute doesn’t open. The most important thing is not to panic (yeah right!) and to use the moments available, no matter how brief, to breathe, focus, scan options and choose. This skill may indeed, of course, come a lot easier and more instinctively if we’ve had opportunity to practise and gain experience beforehand. There’s something about having already been through a challenge and survived, having been tested repeatedly under fire, that can develop a resilience and psychological adaptivity akin to muscle memory. It makes an auto-response possible in the midst of unexpected and extraordinary circumstances and, thereby, creates a vital moment-space to think. When have you gone into a tailspin? What have you done to recover from a surprise nosedive, a crisis that came from nowhere and hit you out of left field? What can you do to help others caught in free fall?  'Don't be still. One of the most common mistakes when change is upon us is to take enormous amounts to time to run analysis and come up with various routes to be followed. Sitting still in moving waters will only lead to a ship becoming adrift, with no indication of where it will end up or whether it will sink. If adjusting the course is needed, the leader should do it quickly and without hesitation.' (Raluca Cristescu)
The start of this new year has felt like a very rough ride for some people. I’ve been working alongside humanitarian disaster management experts in and from a wide range of countries, trying to make a difference for those who are poorest and most vulnerable in the world. In some places, wave after wave of devastating impacts have hit hard and fast, ranging from drought, crop failure and swarms of locusts to military conflict and deep civil unrest – all with the ongoing Covid-19 crisis overlaid on top. A close friend in the Philippines spent today with her children, praying earnestly and wrapping what few possessions they have in plastic bags in preparation for the roof of their fragile boarding house being torn off by an impending typhoon. Others I’ve been supporting have been grafting long hours, trying to help people and communities recover from the effects of war. The power fluctuates on and off, as does the wifi signal, making online communication difficult – yet I, we, they, persevere. My first direct experience of disaster response was some years ago during the Kosovo crisis. I travelled with a team across Spain, France, Italy and Albania to take emergency logistical supplies to refugee camps on the frontline border with Serbia. Our vehicles were fitted with spare tyres, satellite communications equipment and ballistic blankets in case we drove over land mines. I remember vividly the ‘No weapons on board’ symbols on our windows – signalling, I hoped, ‘Please don’t shoot us.’ We encountered challenge-after-challenge on route. At times, it felt as if everything was against us. As military helicopters flew overhead in impressive formation, we meanwhile were often stuck firmly on the ground, mired in red tape or the insidious effects of blatant corruption. It was a rapid learning experience for me, seeing how my seasoned disaster response colleagues handled this. It was my first exposure to adaptive leadership in a crisis too – out in the field, not inside an organisation. It went something like this: 1. Hold tightly to your goals and values but loosely to your plans. If you expect everything to go smoothly, you will get disheartened and frustrated. 2. Treat every roadblock as a new reality. It’s not the end of the road, it’s another challenge to navigate. 3. Think quickly and tactically. Lateral thinking will prove more useful than strategic planning. 4. When faced with an obstacle, take a decision and act. Don't stop, keep moving. 5. Pray – God can do more than you can do. This kind of activist-pragmatist outlook, behaviour and stance draws on and develops creativity, innovation, resourcefulness and resilience. It’s a way in which the poorest and most vulnerable people and communities learn to survive and thrive too. When a life situation is too painful, turbulent or dynamically-complex to understand, predict or control, a focus on the here-and-now can be the most meaningful choice. Even small steps can engender and evoke a real sense of agency, hope and change. My work now includes coaching, mentoring, facilitating and training of humanitarian field workers in action learning: a here-and-now, real-time methodology to stimulate adaptive leadership and learning in the midst of action. It’s an experimental pilot initiative with a global network of humanitarian non-governmental organisations (NGOs) and a team of action learning specialists. When have you developed or used adaptive leadership in a crisis? How did you do it? What difference did it make?  It’s a breath-taking moment as Dad hands me the keys. The bike has been well-hidden beneath dark covers for many years now, yet when we peel back the sheets to expose to sunlight, the chrome and paintwork glisten like new. I can feel an adrenaline rush rising rapidly within me. I’ve owned 22 bikes and crashed 19, but that doesn’t detract from this raw excitement. With a crazy-wide grin running three times round my head, I slip the key gently into the lock. Turn. Click. Nothing. Oh. Wrong key. Nevertheless, in a fit of naïve optimism, I try every other key on the ring. No chance. We spend the next 2 hours searching the entire house – and you would not believe how many keys we find and in such strange places, many of which we have no idea what they are meant for. I try every one over and over in the lock, hoping desperately that by some weird magic at least one will release it; even though they are clearly the wrong type, shape and size. The stubborn lock refuses to budge an inch. Rethink. Ah – my parents know a local car mechanic. I call him. ‘Please tell me you have a set of bolt cutters to hand’. ‘No,’ he replies, ‘but I do have an angle grinder.’ Another 2 hours later and here we are side by side, both on our knees, with shrieks of metal and a blaze of sparks flying everywhere. Pause. Wait. Clunk. The lock drops off. Awesome! An overwhelming sense of relief. ‘What do I owe you for that?’ ‘Nothing’, he replies, ‘I’m also a biker.’ Cool. Warm rush of fraternal feeling. So here’s the thing. If at first you don’t succeed…try and try again. If your best efforts turn out to be futile, don’t give up. You may just be barking up the wrong tree (sorry - I tried really hard to think of a biker metaphor there – but couldn’t). Pray, and then have a go at lateral thinking to see what new ideas come to mind. If all else fails and you still find yourself stuck up the proverbial creek without a paddle (sorry again), reach out to others. They may just hold the key (aaargh!) to your success. It’s Christmas Day and I could have better used the title Christmas mess-edge for this short piece. The story of Jesus Christ isn’t just a sweet and sentimental account of a baby boy born in Bethlehem 2000+ years ago. If it’s true, it’s about God entering the very real messiness of our lives and world and offering the potential to transform them into something completely new. Something beyond our wildest dreams, hopes or expectations. Something that stretches and transcends the boundaries of all human existence and experience.
I’ve known something about this notion of stretching boundaries over this past year, about extending the edges of my own experience. I bought a new bike in the spring, challenged myself to cycle over 1000 miles in 6 months and over 50 miles in a single ride. I had never done anything like that before and yet I did it. I also challenged myself to swim 1 mile 3 times in the same week. And I did it. It felt like I had crossed over an important physical and psychological line, achieving things that had previously felt impossible for me. I wrote and had published my first article with the British Association for Counselling and Psychology (BACP). I’d written lots of articles for different publications before but this felt like the next step up in a professional field that sits close to my heart. The editor of Coaching Today invited me to write on spirituality and I jumped at the chance. To top it off, I did my first ever series of radio interviews on spirituality too. It was a great opportunity and a novel experience so sit in a recording studio and to share my beliefs openly on air. And if that was the end of the story, there would be no need for a Jesus, at least for me. But it’s far from the end. I’ve struggled and failed on so many fronts. Sometimes, I haven’t even struggled when I have known I should. I’ve known deeply and personally what Francis Spufford aptly calls the universal ‘human propensity to f* things up’ (Unapologetic, 2013). At times, I’ve failed in relationships, made mistakes at work, fallen short of my own standards, spoken when I should have kept quiet and kept quiet when I should have spoken. What’s more, one of my closest friends has fought courageously with terminal illness. I’ve felt hopeful and helpless, trying to offer support where I could yet knowing I can’t make it OK. I’ve yearned to take the anxiety away but known that I can’t. I’ve watched Syria in the news, the damage that human beings are able to inflict on each others’ lives, on whole countries and regions. I’ve felt impotent and confused. Not all the time, but enough to know that redeeming the world is something I can take part in yet, ultimately, lies well beyond me. And so as I reflect on Christmas, I know what it is to be an aspiring yet fragile human being. I’ve felt exciting moments on the edge of success and have known what it is to screw up and need forgiveness. I have felt the amazing love of others, often undeserved yet tangible all the same. At that first nativity, I believe God himself entered the messy complexity of our lives and world with the most profound message of love and hope possible. Not just in words but in a life well-lived and a promise of presence and eternal life. Merry Christ-mas! |
Nick WrightI'm a psychological coach, trainer and OD consultant. Curious to discover how can I help you? Get in touch! 
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