NICK WRIGHT
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Spots

31/1/2017

60 Comments

 
​Reflexivity – a research word. It means that when we explore something such as a strategy for the future or an idea for a significant life change, who we are in relation to what we are looking into will influence what we see – and what we don’t see – how we do it and what conclusions we draw from it. This is because our subconscious personal and cultural assumptions and biases along with our psychological filters and defence mechanisms can create blind spots and hot spots.

Gareth Morgan characterised the blind spot phenomenon as, ‘People have a knack for getting trapped in webs of their own creation.’ In other words, we can get stuck in our own way of seeing things. Similarly, Morgan characterised hot spots by, ‘What passes for rationality is often irrationality in disguise.’ That is, we may mask and try to justify our emotional responses by rationalising them. Reflexivity is the skill of identifying and addressing such spots to minimise their influence.

Blind spots are what we are not thinking about. They touch on what is invisible to us. They are concerned with (un)awareness. They are created by our beliefs. They reflect the paradigms we hold. If we challenge them, it can feel mind-bending. Hot spots are what we are not talking about. They touch on what is sacred to us. They are concerned with relationships. They are created by our values. They reflect the passions we hold. If we challenge them, it can feel heart-wrenching.

Here are some reflexive questions that can help. Blind spots: What are we assuming? What appears self-evident to us and why? Who do we need to involve in our exploratory process? How can we draw in contrasting perspectives and ideas? Hot spots: What are we avoiding? How will we handle power dynamics and vested interests? What will we do if we feel threatened or defensive? How can we hold robust conversations that feel safe? How do you deal with the hot and the blind?
60 Comments
Anna-Mari Siekkeli
1/2/2017 08:50:55 am

Good questions. Give us a lot to think about.

Reply
Nick Wright
1/2/2017 09:02:00 am

Thanks for your encouraging feedback, Anna-Mari. I would be very interested to hear more about what thoughts it has evoked for you!

Reply
Anna-Mari Siekkeli
1/2/2017 08:21:27 pm

We have tendency to interpret information in a way that confirms our already existing beliefs. Perception is biased and we are unaware of how unaware we are. We have a lot of identifying to do.It´s a matter of mindset I would say.

Nick Wright
1/2/2017 08:26:41 pm

Thanks Anna-Mari. Yes, that's the risk of confirmation bias. I find it interesting to play with the word 'mindset' as revealing a 'mind-that-is-set'. That creates and sustains blind spots. Curiosity is key. On the hot spots front, we touch on areas such as anxiety and vulnerability. Perhaps that's where trust is key.

Anna-Mari Siekkeli
2/2/2017 08:44:51 am

There are many reasons why we should feed our curiosity. And build trust in our relationships.

Nick Wright
2/2/2017 08:49:18 am

I agree, Anna-Mari.

You may find these related short pieces resonate?

http://www.nick-wright.com/blog/learning-to-wonder
http://www.nick-wright.com/blog/discovery
http://www.nick-wright.com/blog/in-the-question
http://www.nick-wright.com/blog/raccoonish

Let me know what you think!

Avinash A Phillips
1/2/2017 09:02:43 am

Thought provoking. Wish you had given us an example from everyday life. Thanks.

Reply
Nick Wright
1/2/2017 09:18:01 am

Thanks Avinash. Good point. Here are a couple of examples. Blind spots: e.g. A leadership team that sets out to develop a new strategy but only consults with people in its own organisation or sector. It fails to challenge its own presuppositions and paradigm. Hot spots: e.g. A client who avoids certain important topics with a coach because they are too vested in the status quo they played an active role in creating. It feels too exposing for the client so they miss a valuable opportunity for learning and growth.

Reply
Gwen Griffith
1/2/2017 12:30:52 pm

Nick
May I post this to Facebook???

It's EXCELLENT

GWEN

Reply
Nick Wright
1/2/2017 12:31:16 pm

Hi Gwen - and thank you! Yes, please feel free to share if you believe others could be interested and find it useful.

Reply
Carol Bleyle
1/2/2017 02:48:00 pm

Excellent article, Nick. Thanks for posting! As I read I'm wondering if in order to answer your questions, we have to first recognize that even in the "rational" world of business we are influenced by our emotions.

Reply
Nick Wright
1/2/2017 02:50:57 pm

Thanks for such an affirming response, Carol. Yes, I agree. Eugene Sadler-Smith has done some really interesting research in this area, e.g. how often we make decisions intuitively but (if our cultural context demands it) rationalise them in order for them to appear more reason-able, acceptable and convincing in that context.

Reply
John (Norval) Settle
1/2/2017 02:52:04 pm

This uses different terminology for what many of us know as a "cognitive bias" (in this case "confirmation bias") which in part arise from how our brains work. There are a dozen on so cognitive biases that people in our biz benefit from understanding -- and in fact, sometimes simply explaining the bias can help people look at things from a new perspective.

Reply
Nick Wright
1/2/2017 02:57:02 pm

Hi John. Yes, cognitive bias (and confirmation bias) are aspects of blind spots in particular. I agree that raising the possibility of bias - e.g. 'What are we assuming?' can open new perspectives, if people are open to do it. Hot spots are reflective of psychodynamic/social psychological/cultural dynamics that can influence openness and willingness to engage - and what happens, including how we experience it, when we do.

Reply
Pamina Mullins
1/2/2017 02:57:59 pm

Yes Nick blind spots and hot spots are what trip us up every time, because we're unaware of them. For myself and my clients I identify repetitive life patterns that have had a limiting or negative impact. And this quickly leads to identifying the common denominator - the belief or behavior that is unconsciously driving them. For as long as they lurk in the shadows sabotaging us, the outcome can't change. I find that the "evidence" in the form of these repetitive unwanted patterns almost always triggers light bulb moments and a willingness to identify and change the belief or behavior. Once we realize we are causing the problem, it is empowering (if initially uncomfortable) to know that we can change it. My book Unlock Your Emotion Code deals with this in depth.

Reply
Nick Wright
1/2/2017 03:00:39 pm

Thanks Pamina. Do you have an example from experience that you could share to show that that could look like in practice? Thanks!

Reply
Pamina Mullins
2/2/2017 01:02:02 pm

Plenty of examples Nick - a very common one I see living as I do in a developing country with a deeply rooted scarcity belief, is repeated financial failure while appearing to do everything right, and consciously wanting to be financially successful. Another common one is repeated personal or professional "failures" because of a procrastination or people pleasing belief. And there are many more....

Nick Wright
2/2/2017 01:04:30 pm

Hi Pamina. Now I'm even more intrigued. Could you say more about, '...a deeply rooted scarcity belief, is repeated financial failure while appearing to do everything right, and consciously wanting to be financially successful.'? I really want to understand what you mean!

Allison Dolan
1/2/2017 03:01:43 pm

RE:"we may mask and try to justify our emotional responses by rationalising them." - some relatively recent research would suggest that you could can delete 'may' and 'try'. Our primitive brain reacts first, and then our 'rational' brain justifies . See The Righteous Mind by Jonathan Haidt for more on some of the research

Reply
Nick Wright
1/2/2017 03:04:36 pm

Hi Allison. I think it partly depends on the cultural environment we are in and have introjected psychologically and behaviourally. If, for instance, we are in an environment that values rationality over intuition or emotion, we are more likely to try to find ways to rationalise what we are feeling in order to increase its acceptability to ourselves and others.

Reply
Allison Dolan
2/2/2017 12:58:01 pm

I agree that in an environment that values rationality, we are more likely to rationalize - but the initial emotional response is there regardless.

Reply
Nick Wright
2/2/2017 01:01:01 pm

Hi Allison. I agree. The point I am making is that, having felt and recognised an emotional response, how we disclose and present it is likely to influenced by personal and cultural beliefs.

Kirsten Holden
1/2/2017 07:53:48 pm

Great post Nick, thanks.

Reply
Nick Wright
1/2/2017 07:55:01 pm

Thanks Kirsten. You're welcome. :)

Reply
Iole Matthews
2/2/2017 08:41:53 am

Great explanation.... blind spots have long fascinated me! An attitude of curiosity about our behavior seems to be one way of "seeing" those blind spots

Reply
Nick Wright
2/2/2017 08:43:47 am

Thanks Iole. Yes, I think if we can (a) accept the possibility that we have blind spots and (b) have an attitude of open curiosity, we can find ways of 'seeing' them and of seeing differently. I'm reminded of the Johari Window. Are you familiar with it?

Reply
Cath Norris
2/2/2017 12:10:16 pm

Hi Nick, thanks for this, I think it's great. I see spotting and working on both as pretty much about picking up on secondary, less conscious or unconscious signals - the one's which conflict with what we think we're communicating. I think that there's a lot of potential learning and wisdom in the presence of those hot and blind spots. I'm really interested in the stuff that's showing up a lot, the secondary process which really wants to come through. They're often held back by our negative perception of them, viewed as unhelpful, unhealthy or unfacable symptoms, attitudes, beliefs and behaviours which we've marginalised and tried to dismiss. Re-framing them as aspects of our innate intelligence, as potential allies in unfolding and connecting with our reality can really support us to get past our edges and explore them with a greater degree of openness.

Reply
Nick Wright
2/2/2017 12:21:00 pm

Thanks Cath! I think what you are describing is an area where physical exploration (e.g. body work, enacting) can be so revealing and releasing...allowing insights and experiences to emerge that may be habitually suppressed, resisted or filtered out personally and/or culturally. I'm not sure if we ever get past our edges per se - or whether we cross our current edges and discover, encounter or create new ones?

Reply
Cath Norris
2/2/2017 01:34:45 pm

Hi Nick, yes, in my experience physically exploring and amplifying signals can reveal a lot. I think it can be helpful and reassuring to ourselves / our clients to initially make use of whichever channel a signal appears in, whether that's visual, verbal, auditory or somatic - proprioceptive or kinaesthetic. After we've honoured it's origins which frequently leads us to a direct experience of it's roots, it can be great to play with alternative channels to 'fill out' our exploration and experience.

Yes - I was referring to going over a specific edge rather than moving beyond edges per se... though I was just recently looking at the specific common themes that we can encounter with regards to our personal and collective hotspots around working on edges.

Nick Wright
2/2/2017 01:36:23 pm

Thanks Cath. You have reminded me of an excellent blog by Rho Sandberg that I refer to here: http://www.nick-wright.com/blog/the-edge-of-experience

Cath Norris
3/2/2017 02:20:26 pm

Thanks Nick - Rho and I studied together at Arnold Mindell's Process Work Institute in Portland -it's where our understanding of edge work originates from :)

Nick Wright
3/2/2017 02:20:57 pm

Hi Cath. Small world!! :)

Syed Misbah ul Islam Rezwe
2/2/2017 01:33:14 pm

A personal value addition,
Thanks Nick

Reply
Nick Wright
2/2/2017 01:33:37 pm

Thank you, Syed.

Reply
Delphine du Toit
3/2/2017 02:18:10 pm

It is heartening to see the increased understanding of the need for reflective practice. What are the assumptions we make; the stories we tell ourselves (it's not just #SeanSpicer who uses "alternative facts"). It is one of the great benefits of working with a courageous personal coach.

Reply
Nick Wright
3/2/2017 02:19:40 pm

Thanks Delphine. I agree. You may find this related short piece interesting? http://www.nick-wright.com/blog/reflective-practice

Reply
Kate Pintor
4/2/2017 10:51:21 am

Discovering our blindspots (and learning to embrace them), and find the people to watch our Six is a deep rewarding work. great article.

Reply
Nick Wright
4/2/2017 10:53:23 am

Thanks Kate. 'Watch our six' is a new expression for me - I had to Google it! :) I'm intrigued: can you say a bit more about what 'learning to embrace out blindspots' could look like in practice?

Reply
Hal Stitt
4/2/2017 10:53:59 am

So, so true. Especially power-based hierarchies drive members to behave and decide subconsciously, and then rationalize. It's the way they naturally work. Check out the Stanford Prison Experiment, conducted by Phil Zimbardo.

Reply
Nick Wright
4/2/2017 10:56:09 am

Thanks Hal. Yes, that experiment was a fascinating exploration of power dynamics and their effects on those, and the relationships between them, who took part.

Reply
Sharman Jeffries
7/2/2017 04:23:15 pm

Helpful article for me at the moment. I am going through life changes and wondering how my experience of moving house (and thus my workplace) and environment will affect the way I write and communicate with others. What am I not seeing... Thanks Nick.

Reply
Nick Wright
7/2/2017 04:28:58 pm

Thanks Sharman. Keep us posted! :)

Reply
Dr Eugene Fernandez
8/2/2017 08:39:11 am

Excellent questions to promote dialogue on the theme of reflexivity Nick. I would add some for the internal lens. Why do I see this in the way that I do? What are the strategies that I adopt to influence others? What are the strategies that I could explore but create discomfort for me?

Reply
Nick Wright
8/2/2017 08:40:22 am

Thanks Eugene. Those are great questions too!

Reply
Jeanne Schulze
8/2/2017 08:41:41 am

Very appropriate for our times in the US, well around the globe for that matter. Thanks for spotting the issue so well and providing tools to work with.

Reply
Nick Wright
8/2/2017 08:42:33 am

Thanks for your encouraging feedback, Jeanne.

Reply
Annapurna Patil
8/2/2017 04:13:23 pm

Yes.

Reply
Nick Wright
8/2/2017 04:13:56 pm

Thanks Annapurna.

Reply
Henry L. Silvia MCH-Ph.D
8/2/2017 04:14:44 pm

Now---That's a Cat!

Reply
Nick Wright
8/2/2017 04:15:09 pm

Too right, Henry! :)

Reply
Adrian Mitchell
9/2/2017 11:21:58 am

Great photo and explanation!....sounds like attribution effect could play a large part in what we 'see'...

Reply
Nick Wright
9/2/2017 11:23:54 am

Thanks Adrian! I agree. Attribution effect/error is an example of cognitive/cultural distortion that can be exacerbated if we are stressed.

Reply
Katy Steinkamp, M. Ed., MFT, NCPC
10/2/2017 05:31:23 am

Brilliant and spot on! Especially given the climate of the times. Thank you.

Reply
Nick Wright
10/2/2017 05:32:00 am

Thanks Katy. Can you say more about 'the climate of the times'?

Reply
Niclas Thalén
10/2/2017 09:24:17 am

I don't, at all, see what you mean.

Reply
Nick Wright
10/2/2017 09:24:33 am

:)

Reply
Laura Bradshaw
10/2/2017 04:00:55 pm

Good explanation.

Reply
Nick Wright
10/2/2017 04:01:27 pm

Thanks Laura.

Reply
Katy Steinkamp, M. Ed., MFT, NCPC
13/2/2017 08:52:26 am

I am an approved supervisor for MFT and CPC. Yesterday we had a lively and robust discussion about the current state of anxiety, fear and rage evident in our National discourse regarding our recent election and its outcome. I asked the 6 women to "mindfully" listen as I read them your Hot Stops and Blind Spots.This group was composed of diverse ethnicities. I asked them to offer the group their reaction to your piece. We then engaged in an honest and complex
discussion on the difference between reflectivity and reactive and how our anxiety and passion leads the discussions because our hot spots trigger our ancient learned reactions to not being heard. It was a lively, passionate and honest and exciting dialogue about the fear and rage present in our discourse and our beloved Martin Buber and the need for a national I-Thou dialogue where differences are opportunities to engage in civil discourse and hear the "other"!

Reply
Nick Wright
13/2/2017 09:12:21 am

Wow, Katy - thank you for sharing how you used the blog. Sounds like a fascinating and important conversation with the group. Your final comments reminded me of similar insights from Martin Luther King, e.g. 'Violence is the voice of the unheard.'

Reply



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    ​Nick Wright

    ​I'm a psychological coach, trainer and OD consultant. Curious to discover how can I help you? ​Get in touch!

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