A good friend in the police service once commented how he would arrive at work each day, put on his uniform and spend the rest of the day ‘impersonating a police officer’. He had a clear idea in mind of how a police officer would typically speak and behave and so consciously acted it out. It was like playing a role in a theatre with the uniform acting as both costume and psychological prop.
A young girl working as a prostitute on the streets of Bangkok told me how she always used a pseudonym when working with clients. This name kept her real identity hidden and provided her with an alternative persona. By doing this, she was able psychologically to disassociate and protect her ‘true inner self’ from the separate persona that was engaging in sexual acts with strangers. A priest spoke of the pressures he felt to live a public life under constant moral scrutiny. By wearing a dog collar, he identified with a faith, a role and a calling that demanded high levels of personal integrity. Over the years, he struggled and found ways to live a more integrated and authentic life commenting that, ‘the real question is not how to be a priest but how to be oneself who is a priest.’ The first example here is of a person who found ways to fulfil a role by copying the behaviours of role models within that specific professional culture. The second is a person who learned to survive by deliberately separating herself psychologically from her persona-in-role. The third is a person who sought to find ways to live out a role by becoming more truly himself within that role. I’ve worked with numerous leaders who have experienced similar challenges. How to live and cope with one’s own expectations of leader and leadership as well as those imposed by the organisation or culture, not to mention the actual or imagined expectations of the board, peers and staff. It can feel stressful, daunting, isolating, debilitating and anxiety-provoking. It can result in burnout. Sometimes it’s a case of ‘impostor syndrome’ where a person believes he or she has been appointed to a role under some assumed false pretext or mistake. In such a situation, the person may put on a brave face and live in continual fear of being found out. ‘Sooner or later, they will discover that I’m not as good or capable as they think I am.’ It’s a form of exaggerated negative self-evaluation. I’ve experienced similar pressures myself, especially 6-12 months into a new job. During the first 6 months, I tell myself it’s OK not to know everything because I’m new. There comes a point at which, however, I risk placing expectations on myself that I should now know more than I do. It’s a type of personal anxiety (fear of failure) combined with social anxiety (fear of being negatively evaluated). One coping strategy is to wear a metaphorical mask like a stage actor. The problem is that it’s the same phenomenon the word ‘hypocrite’ points towards: literally, one who pretends to be what he or she is not. It lacks reality and authenticity, takes considerable energy to sustain and can lead to stress and exhaustion. It prevents the person being and contributing their best, as they really are. There are spiritual parallels in Christian theology where people are both challenged and encouraged to ‘move into the light’ or to ‘live in the truth’ where everything is exposed for what it really is. It’s as if we need to find a space, a relationship, where we can see clearly and be totally honest, real and accepted in order to build out from that place. It’s about learning honesty, integrity and peace. It’s like the equation: ‘trust = risk + support’. A person is more likely to open up, to be real (which can feel risky) if, when he or she takes such a step, they experience genuine acceptance and support. It reduces anxiety, helps the person think more clearly and creatively, fuels their energy and motivation, enables them to hear critical feedback and builds trust for the future. Various coaching and therapeutic schools draw on similar principles, e.g. providing unconditional positive regard (e.g. person-centred); enabling a person to question and test their beliefs and assumptions in order to get a better sense of what is real (e.g. cognitive behavioural); experimenting with new behaviours to discover new experiences and ways of being and doing (e.g. gestalt). In my coaching work with a leader, I may encourage him or her to explore and grow using a range of approaches, e.g. draw graphic images, select objects/symbols or strike physical poses that depict (a) their idea of the leader they believe the organisation or others expect them to be and (b) the leader they believe they are or aspire to be, then explore the commonalities and differences. Alternatively, I may encourage the person to experiment wearing different types of clothing, to practice holding themselves in a variety of postures, to speak in different volumes or tones of voice to explore which they feel most comfortable with, to find a physical expression that best enables them to be who they are. I may encourage the person to brainstorm what they believe others expect of them, believe about them as a leader and to test those assumptions openly with others. I may encourage the person to vividly imagine themselves as e.g. a humble, confident, capable leader and to role play it focusing on real scenarios, reflecting on thoughts, feelings, behaviours and responses as we do it together. I may provide the person with toy figures and invite him or her to create a configuration of their current key relationships (e.g. leadership team), then ask them to move the figures into different configurations to reflect on how that feels and what insights emerge. I may also invite them to reflect on past life or work experiences that have felt very similar (e.g. family, previous teams). I may encourage the person to step back and consider what their own experience might point towards culturally or systemically. If, for instance, the leader feels unsafe to be honest, what light does that shed on, for example, what is considered acceptable and unacceptable culturally within that environment and what can the leader do practically and realistically to influence positive change. I would be interested to hear of others’ experiences in this area and how you have worked through them. Have you experienced 'imposter syndrome'? Have you struggled to reconcile who you are with the role you find yourself playing? Have you coached, mentored or trained others working through similar personal or professional challenges? If so, I would love to hear from you.
30 Comments
Luis Cochofel
31/1/2013 08:01:20 pm
Wonderful post, again...Nick.
Reply
Nick Wright
31/1/2013 08:58:22 pm
Thanks for your kind words of feedback, Luis. I found those reflections on, 'the real question...' profound, inspiring and thought provoking too. I read them in a book by Michael Hollings whilst studying in theological college. I can't remember the title but I think it may have been Living Priesthood (1977). I will look forward to hearing your 'awaken' comments! With best wishes. Nick
Reply
Brian Basham
31/1/2013 08:18:14 pm
Hi Nick
Reply
Nick Wright
31/1/2013 08:47:19 pm
Hi Brian. Thanks for the note and for the great example from your teaching experience. Yes, I agree that we all play roles in our lives. I could certainly identify with the feeling you described and how you may sometimes deal with it, e.g. 'pretend to be the instructor I am'. I've also sometimes imagined and acted out, e.g. how I thought a confident colleague may approach a situation I feel nervous in.
Reply
Brian Basham
1/2/2013 12:42:43 am
Hi Nick
Reply
Nick Wright
1/2/2013 01:06:53 am
Thank you, Mr Basham. ;) I really like the personal examples you have shared because they illustrate very well what social psychologists call social scripts or schemata, i.e. consciously or subconsciously expected norms, conventions, rules or patterns of behaviour that apply in specific social relationships or contexts.
Reply
Eric Bot
1/2/2013 07:21:28 am
Nick,
Reply
Nick Wright
1/2/2013 09:32:27 am
Hi Eric and thanks for posting such intriguing reflections on this topic. You certainly got me thinking! The notion of multiple personalities is an interesting one. I guess it firstly depends on what we mean by 'personality'.
Reply
Keri Phillips
1/2/2013 07:59:11 am
Again Nick, you raise a very interesting topic. I have followed the conversation so far on your web-site, and there are three additional comments I would make.
Reply
Nick Wright
1/2/2013 10:13:05 am
Hi Keri and thanks for responding with such typically profound insights and ideas. I really like your three additional dimensions. I agree that leaders sometimes experience an intuitive sense of unease then somtimes find or create ways to explain or rationalise it for themselves and others. As I read somewhere once, 'what passes for rationality is often irrationality in disguise.' We sometimes don't know what's influencing us and I can see how the interventions you suggest could help with raising awareness.
Reply
Eric Bot
4/2/2013 03:56:36 am
Nick, glad to extend as I was triggered by your piece and feel strongly about the topic. let me elaborate on my thinking.
Reply
Nick Wright
8/2/2013 09:52:27 pm
Hi Eric and thanks for sharing further thoughts on this topic.
Reply
Jacquie
4/2/2013 06:23:08 am
While it is important to understand yourself and how you fit in your work environment, I feel it is also vitally important to feel connected to your team. I worked with a group of imposters and it was funny how, in the end, they led me to look inward at my own life and chosen profession. I realized that I was not being true to myself. For years I was the "police officer" and it served me extremely well. I was very successful in my career. I followed the right role models and gained a tremendous amount of knowledge and hands-on experience. However, in later years when I was in a new organization I realized that the model for success changed. Higher value was paid individualism and in my opinion teamwork suffered. I personally felt slighted and I thought that our team was fake, much like the prostitute. We portrayed the team that had it all together but behind the curtain it was a mess because nobody worked together. I lost respect for my colleagues and began viewing them as the imposters. I became very resentful of the fact that they didn't have the knowledge, skills or level of experience to do their jobs and they hid their ignorance behind the shield of our leader who would come to their aid and rescue them on a regular basis. As a result, individual survival prevailed and teamwork took a back seat. This brought me great sadness professionally and personally because I truly believe and have experienced the tremendous value of sharing information and the power of building on the knowledge and expertise of the team. True team success comes from acceptance of the individuality of the members but falls short when members puts themselves above the betterment of the team. I was naive in thinking when I joined the organization that our team would actually perform as a high performing team. One that promotes open and honest communications and regular feedback. I believe that for true success that team members must balance the need for individuality and team. At times it is appropriate to wear a mask for the betterment of the team while at the same time maintaining your individuality. For example, the extrovert must hold back from blurting out thoughts to give the introvert time to express theirs. Likewise, the introvert needs to give the extrovert wide berth during brainstorming sessions because they won't be able to contain themselves in the moment. One day I looked up and realized that without a leader to set guidelines for teamwork that the team was doomed and it was then that I realized that I was the imposter. I wasn't being true to myself because I needed an effective team to be truly happy in my job. After 20 years in a field that I loved and 6 years in a successful organization that didn't recognize my contribution, I walked away from my professional success. I realized how important team work was to me and that it was of little value to my colleagues (not to be confused with my team of direct reports which I felt very connected to and received great satisfaction). Why wasn't I happy? I didn't respect nor did I have the respect of my work team. We were displaying the basic pitfalls of any ill performing team and it was at that moment that I became the priest and decided that I needed to learn to be true to myself. At that moment I decided to put fear aside try something new.
Reply
Nick Wright
8/2/2013 09:24:25 pm
Hi Jacqui and thanks for sharing such personal and profound experience and reflections on this topic. I really like your emphasis on social-relational aspects, in this case in the context of a team and wider organisation.
Reply
Particia Stokke
4/2/2013 08:34:44 am
You offer a unique approach to "becoming" a leader. It takes the imagining into a reality that reinforces the desired behaviors.
Reply
Nick Wright
8/2/2013 08:46:17 pm
Thanks Patricia. Yes, I believe there is a profound relationship between imagination (/revelation) and action (/behaviour) that influences who we are and become. I would be interested to hear if you have any further thoughts or experiences in this area. With best wishes. Nick
Reply
David Reeson
4/2/2013 08:35:32 am
Is this where the phrase "Fake it till you make it" comes from? ;-)
Reply
Nick Wright
8/2/2013 08:39:58 pm
Hi David. I guess so! :) With best wishes. Nick
Reply
Keri Phillips
4/2/2013 08:38:29 am
Hi Nick, I found myself reflecting further on our ' discussion' and this led me to pay a flying visit to Wikipedia.
Reply
Nick Wright
8/2/2013 09:06:30 pm
Hi Keri and many thanks for sharing your further reflections on this topic. I really like your contrasting of imposter syndrome with the D-K effect and your linkages with TA. It made me think about social environments and influences alongside personal disposition and, psychodynamically, what/how different people introject and project.
Reply
Keri Phillips
9/2/2013 02:01:33 am
Good point Nick, I'm not sure either. Thee might be something about people being drawn to that which they most fear / despise. e.g. Reaction formation, and the evangelical and puritanical preacher who rages against the sins of the flesh during the day and then ravenously indulges them at night. So, it is possible that the person with Arrogance Syndrome ( D-K effect), might on occasion be more likely to move into the Recuer role if it represents that which he most wishes to avoid. I am also reminded of somebody, I think it might have been that wonderful transactional analysis writer/ teacher/ theoretician, Graham Barnes, who wrote of the Victim position as being the existential centre of gravity for all who enter the Drama Triangle.
Susan Kelly-Lord
5/2/2013 11:37:13 am
an excellent piece of work Nick
Reply
Nick Wright
8/2/2013 08:20:34 pm
Many thanks for your encouraging feedback. Susan - appreciated. With best wishes. Nick
Reply
Julie Bullen
5/2/2013 11:37:58 am
Lovely thoughtful piece Nick, thankyou. I experienced Inposter Syndrome when I first was becoming succesful professionally - I managed somehow to crystallise it into an image - which was - a heavy hand falling on my shoulder from behind, accompanied by a bellowing voice saying "Oi, how did you get here, You're supposed to be on the checkout in Tescos" This made me laugh and helped me identify class issues as being key to my discomfort - I was the first in my family to go to university and get such 'posh' work. I then started to talk with others and found that everyone seemed to feel it - which brought more laughter - and about that time Elton John's song came out "looking like a real survivor, feeling like a little kid"....and hey, I realised this was part of the human condition! and it helps to talk about it and build support around you. Lots of my clients experience it. I believe there is a book out called Imposter Syndrome - just telling clients that helps. I haven't read it - yet. Best Julie
Reply
Nick Wright
8/2/2013 08:35:06 pm
Hi Julie. Thanks for your kind feedback and for sharing such a great personal example. I could certainly identify with the experience you describe, having being the first in my own family to do something similar.
Reply
Julie Bullen
17/2/2013 12:12:58 pm
Happy to discuss further - not so happy to type further as typing is a bit of a slog for me and too slow for thinking - if you'd like to arrange a phone call via email happy to do so.
Carl Roodnick BA HDip
8/2/2013 08:01:22 pm
Who said: "I think, therefore I am"? It may have been the Holocaust survivor and philosopher Victor Frankl.
Reply
Nick Wright
8/2/2013 08:14:59 pm
Hi Carl and thanks for sharing your thoughts on this topic.
Reply
David Reeson
11/2/2013 01:07:28 am
Hi Carl, I cannot remember who wrote "I think, therefore I am", but it wasn't Victor Frankl. Google attributes the phrase to René Descartes. Nevertheless, some excellent observations.
Reply
Leave a Reply. |
Nick WrightI'm a psychological coach, trainer and OD consultant. Curious to discover how can I help you? Get in touch! Like what you read? Simply enter your email address below to receive regular blog updates!
|