‘Will not conform.’ (Christian Biker) Misfit. Outsider. Square peg in a round hole. Rocks the boat. Shakes the tree. Breaks the mould. You may have worked with one. You may be one. There are different types of deviance; configured around, 'acceptance or rejection of cultural values and goals' on the one hand and, 'acceptance or rejection of conventional ways to achieve them' on the other (Robert Merton). This means that, if you consider me disruptive, it’s likely to be because I challenge what you want and/or do, and/or how you do it. A deviant person can feel very uncomfortable to be around, unsettling as a colleague and difficult to manage. The answer to the question, ‘Is he or she a good fit?’ will be a resounding, ‘No’. A deviant person is a testing stone that reveals a contrasting norm; and he/she may galvanise a sense of shared identity and purpose among those who do fit: ‘We are X, not Y’. An oft-unquestioned assumption is that the defiant-dissident should change to fit in, and not that prevailing goals or culture should change. Yet constructive divergence can be a critical catalyst for transformation: ‘I’m proud to be maladjusted’ (Martin Luther King); ‘Well-behaved women rarely make history’ (Eleanor Roosevelt). Performance enhancers look for positive deviants that display exceptional qualities, then seek to replicate them. Psychological coaches help people to learn from their positive deviant experiences: ‘when the problem isn’t a problem’ (Mark Tyrrell). Radical leaders invite positive deviance to innovate, to break through. How deviant is your thinking and practice? How do you enable positive deviance in others?
32 Comments
Simon Parker
25/6/2020 10:00:35 pm
Is being deviant a one-time thing or a way of life? Do you want to be deviant because you can't find anything right? Or because you want to point out a different way of thinking?
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Nick Wright
25/6/2020 10:13:44 pm
Hi Simon. I think those are such good questions. I'm curious: what would you offer as answers to those questions?
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Simon Parker
25/6/2020 10:23:31 pm
Thank you for you answer, Nick.
Nick Wright
25/6/2020 10:38:07 pm
Thank you, Simon. Yes, if a person habitually takes an adversarial stance on whatever issue is under discussion, we can ask what need, e.g. in their own psychological, relational or cultural world, this type of behaviour fulfils for them.
Lakshmidevi Vasudevan
26/6/2020 12:30:53 pm
Interesting Nick! Thanks for sharing.
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Nick Wright
26/6/2020 12:42:54 pm
Thank you for sharing such interesting reflections, Lakshmidevi. I was particularly struck by your insight that people who are at times viewed in their own lifetime as 'deviant' - and not in a positive way - are sometimes viewed very differently in retrospect; as if they had had an insight ahead of their time which only made sense, or found 'fit', or was discovered to be valuable, once the world had moved on too.
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Lakshmidevi Vasudevan
26/6/2020 01:10:33 pm
True. It is terrifying. Thanks for articulating it so well.
Nick Wright
26/6/2020 03:19:00 pm
Thank you, Lakshmidevi. Interestingly, I read these words of Jesus this morning that resonated profoundly with this theme: 'Risk your life and get more than you ever dreamed of. Play it safe and end up holding the bag.' Here's an example today of someone I know who lives this literally: 26/6/2020 12:51:15 pm
For me it is a question of ‘intent’ if the deviant behaviour is intended only to shock and draw attention to oneself then to me that would indicate a significant need that isn’t being met in a constructive manner. However, if the intention is working towards a common goal and the deviant behaviour is just a new radical way to reach a solution then I believe this behaviour is in fact not just desirable but essential. This type of behaviour is what creates innovation, fresh ideas and can be vital in keeping a company viable in an ever changing world. It falls to the leadership to encourage free thinking and openness to new ideas, to foster an environment where different approaches and ideas are explored for possible improvements, where employees can feel valued for their input. Often the greatest success is achieved when a company isn’t afraid to go ‘against the grain’, these are often the companies that continue to succeed when competitors stagnate. My personal belief is that when a company hires on the basis of common values, the need for conformity is reduced, and an environment is established where everyone is working towards the same goal but possibly in very varied ways.
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Nick Wright
26/6/2020 03:30:46 pm
Hi Sara. Well said. Yes, there is a great deal of difference between a person who is, for whatever reason, routinely obstructive - and a person who is willing to break the rules to achieve a better outcome.
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Carol Kauffman PhD PCC
1/7/2020 03:36:11 pm
This is very interesting.
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Nick Wright
1/7/2020 03:36:22 pm
Thank you Carol. I'm intrigued. Can you say more..?
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Oluyemi Oshinowo
1/7/2020 03:37:15 pm
Thank you for this.
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Nick Wright
1/7/2020 03:37:48 pm
Hi Oluyemi. You're welcome!
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David Cope
1/7/2020 04:02:24 pm
Interesting stuff! I might start the process by using a different word as the start point?
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Nick Wright
1/7/2020 04:22:30 pm
Thanks David. I'm interested. Can you say more..?
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David Cope
1/7/2020 04:37:05 pm
I imagine the word 'deviant' would be seen as negative in most eyes whereas 'agent provocateur' might be seen as positive (and, I accept, perhaps a little clumsy and pretentious).
Nick Wright
1/7/2020 04:39:06 pm
Thanks David. Yes - indeed. I used the word provocatively to evoke the sense of dissonance that an 'agent provocateur' can create in those they encounter.
Rebecca Hartnell
1/7/2020 04:48:21 pm
Hello Nick. Liking these words very much. Thank You. It’s taken me a long time to appreciate my ‘deviant’ qualities. Disruptive, Catalyst, Truth Speaker... these have not always been welcomed in the past. Now, choosing when and where to air these qualities means they can be used well and with potency.
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Nick Wright
1/7/2020 04:50:53 pm
Thank you, Rebecca. You sound like a good example of a positive deviant! On that theme, you may find this short related piece resonates with your experience? http://www.nick-wright.com/blog/disruptive-influence
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Rebecca Hartnell
1/7/2020 05:02:18 pm
Nick, yup! That’s me! So long as the relationship is, contacted and consensual, trust-filled and robust, there is all sorts of room to play. It brings me joy to enable others to see things in beautiful new ways. I shall henceforth refer to myself as a ‘positive deviant’. That should get their attention.
Nick Wright
1/7/2020 05:04:27 pm
Hi Rebecca. I agree. Clear contracting and trust can make all the difference. Now you mention it, 'positive deviant' would make a great job title...and it would certainly draw attention!
Rebecca Hartnell
1/7/2020 06:25:08 pm
*amends current title* on LinkedIn 🤣
Nick Wright
1/7/2020 06:26:21 pm
😎
Dr. Siva Mahendran
13/7/2020 06:12:10 pm
Deviance by nature or nurtured into being deviant, that is the question. All deviance depends on whether it is occidental or accidental by nature. Both ways may lead to positive or negative experiences or results which may or may not help the individual and others eventually. The id in all of us may surface from time to time and that could be viewed as deviance too.
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Nick Wright
13/7/2020 06:14:26 pm
Hi Siva. Interesting: 'deviance by nature or nurtured into being deviant.' It's also possible to be deviant by choice. The motivation that lays behind my choice will also influence whether the outcome is perceived and experienced as helpful - or not - by others.
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Mark Kunze, Ph.D.
15/7/2020 12:04:32 pm
This is something that has been on my mind lately. If a selection system is designed to select those who are most like the organization's "best" performers, who will it miss? Someone who will possibly make a huge difference in the way that the entire organization performs? Those would be the "false negatives," the outliers on the scatterplot, the ones who go to our competitors and help them beat us, the ones that we are trying to train the system not to miss. And yet ... it will still miss some of them.
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Nick Wright
15/7/2020 12:22:34 pm
Hi Mark. Well said. You touch on a number of important issues here, including implicit assumptions and filters that people and organisations apply in e.g. competency frameworks, recruitment and selection, performance management and development, appraisal, promotion criteria etc. It's an area where diversity and critical reflexivity can make a phenomenal difference. These short related pieces may be of interest?
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Mark Kunze, Ph.D.
15/7/2020 01:59:17 pm
Thanks Nick. After reading your blog posts, I see that we are of like minds. I believe that it's a good thing to be taken out of one's "reality" so that one's eyes may be open to alternate viewpoints. While there are numerous real-life examples of this, I always think back to the movie "The Game," where Michael Douglas is taken out of his staid rich existence and plunged into an alternate world that brings him to life again.
Nick Wright
15/7/2020 02:05:36 pm
Thanks Mark. I haven't seen that film but it sounds interesting. In my experience, there can be a high personal cost to running against the grain. Nevertheless, it's about being authentic and, in my world, true to our calling. You may find this short piece resonates too? http://www.nick-wright.com/blog/disruptive-influence
Dave Stone
21/7/2020 10:43:29 am
Hi Nick. When I see someone willing to run against the grain, I view it as exercising a form of leadership. What do you think?
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Nick Wright
21/7/2020 10:47:44 am
Hi Dave. I think that's a great point. It depends partly on what how we think of leadership. If a person were to behave in such a way that contrasted with a prevailing culture, for instance, and if others were to follow his or her example, we could think of that person as exercising leadership - whether intentionally or with awareness or not. Sometimes, a person may exercise leadership simply by being willing to take and, perhaps, advocate for a novel stance. On this wider question of personal leadership and counter-culture, you may find this short related piece interesting? http://www.nick-wright.com/blog/developing-personal-leadership
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Nick WrightI'm a psychological coach, trainer and OD consultant. Curious to discover how can I help you? Get in touch! Like what you read? Simply enter your email address below to receive regular blog updates!
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