‘The teacher works with the students; the students work on the language.’ (Caleb Gattegno)
The Silent Way. It sounds like a monastic tradition. As a student at International House Newcastle last week, I was invited by teachers, Sally Muse and Jane-Maria Harding da Rosa, to lead a teaching-English class in…silence. The experiment was to demonstrate and experience the power of silence in a learning process. It can sound counter-intuitive for leaders, managers and trainers who are used to directing, guiding and imparting knowledge. It involves evoking, eliciting and enabling discovery with minimal input and interference from the teacher. I led the class without speaking a word.
So now I’m thinking about leadership, OD, coaching, mentoring and training. The Silent Way calls for discernment, discipline and self-restraint, providing just-enough input where needed so that people are able to focus, grasp, struggle-with and find their own way forward. The image come to mind of a parent stepping back, letting go, coaxing with gestures and smiles as a child takes its first steps. It’s hard at first yet, in overcoming the barriers, in achieving the task, the child finds courage, confidence and new abilities. The parent offers challenge and support but it’s the child who walks.
There are useful parallels here in e.g. coactive leadership, process consultation, non-directive facilitation and coaching. It’s not always about holding absolute silence. It is about having a clear intention; paying attention to who is doing the talking and why; noticing what the impacts are on the relationship, the person’s growth and the outcomes. Very often, listening and minimal prompts are good and enough: e.g. ‘So?’, ‘And?’, ‘Then?’, ‘Who?’, ‘What else?’, ‘Next?’ You can almost see and hear the cogs whirring. Do you ever say too much when silence could achieve a better result?
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